Complaint Review: 1 ink.com - Burbank California
- 1 ink.com 2850 N. California St. Suite 110 Burbank, California United States of America
- Phone: 818.534.2660
- Web: 1ink.com
- Category: Internet Marketing Companies
1 ink.com 1inks.com Defective Ink Cartridges--Buyer Beware Burbank, California
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In December 2009 I purchased a compatible HP 88XL ink cartridge deal from 1ink. It included (2) black extra large cartridges and (1) each standard size cyan, yellow, & magenta cartridges. When the first black cartridge that I installed in my HP Officejet Pro L7680 was empty I installed the 2nd one in December 2010, one year later This was beyond their so called 6 month "warranty" period. The cartridge was defective according to my printer software and would not run regardless of what I did with it, and I tried everything. When I contacted 1ink about this in December they advised that because it was beyond the 6 month warranty period they would not do anything. So I kind of have a cartridge full of ink that is destined for the scrap heap. I had never considered that I would need to test cartridges ahead of time within such a limited time frame. If you do buy anything from them (which I do not advise) I recommend you test all cartridges as received since they obviously do not. Because of these sharp business practices I will never purchase another item from them nor would I recommend them to anyone.
This report was posted on Ripoff Report on 08/11/2011 09:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/1-inkcom/burbank-california-91504/1-inkcom-1inkscom-defective-ink-cartridges-buyer-beware-burbank-california-763731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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