• Report: #477384

Complaint Review: 1&1 Internet, Inc.

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  • Submitted: Fri, August 07, 2009
  • Updated: Wed, February 01, 2012

  • Reported By:Tucson Arizona
1&1 Internet, Inc.
701 Lee Road, Suite 300 Chesterbrook, Pennsylvania U.S.A.

1&1 Internet, Inc. Billing Scam Chesterbrook Pennsylvania

*Consumer Comment: This Is What The Past Customers Are Saying

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Like many others, I have become a victim of 1&1 Internet, Inc's fraudulent billing practices. When my registered domains came up for renewal in April of 2009, 1&1 says their attempt to charge my credit card for the renewal fees failed. They did not notify me by email, phone, or regular mail and none of those addresses and numbers have changed in many years.

My first indication of a problem was the receipt in August, 2009 of two notices from 1&1's collection agency, NCO Financial Systems. One was for the renewal fees, which I am not contesting and which I would have gladly paid if 1&1 had informed me of the problem, if in fact there really was a problem. The second notice was for the imposition of a disconnect fee, a sum greater than the original charges.

I view this whole scam as extortion. The risk of damage to my credit rating makes it almost impossible not to pay both fees. I have done so and am now turning to every agency with authority and every website I can find to spread the word about these underhanded scumbags.

John
Tucson, Arizona
U.S.A.

This report was posted on Ripoff Report on 08/07/2009 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/11-Internet-Inc/Chesterbrook-Pennsylvania-19087/11-Internet-Inc-Billing-Scam-Chesterbrook-Pennsylvania-477384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 1Consumer 0Employee/Owner
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#1 Consumer Comment

This Is What The Past Customers Are Saying

AUTHOR: xxalienrebelxx - (United States of America)

This Is What The Past Customers Are Saying


PLEASE READ THE LINK BEFORE BUYING!!  


MY NAME IS TRAVIS DOMINGUEZ, I AM A CANCELLED CUSTOMER BUT MY CREDIT CARD IS CONTINUOUSLY BEING CHARGED $29.97 WHEN I HAVE CANCELLED MY ENTIRE CONTRACT AND SERVICE! THEY HAVE CONFIRMED IN WRITING THAT MY CANCELLATION WAS AUTHORIZED AND CONFIRMED BY THE COMPANY.. SO WHY DOES MY CREDIT CARD KEEP GETTING CHARGED?? DO NOT I REPEAT DO NOT BUY THIS SERVICE!! THE COMPANY CLAIMS TO BE TAKING MONEY OUT OF INDIVIDUALS ACCOUNTS (FRAUDULENTLY) FOR CANCELLED SERVICES BECAUSE THEY COME UP WITH BOGUS CLAIMS OF IT BEING PART OF THE PROMO OR THAT ITS IN THE TERMS OF AGREEMENT, OR WHATEVER EXCUSE THEY CAN COME UP WITH, THEY ARE STEALING MONEY!! LETS NOT PUT UP WITH THIS AND DO SOMETHING ABOUT IT!! WE HAVE THE POWER TO STAND UP SAY NO I WILL NOT ALLOW THEM TO TAKE MY MONEY WITHOUT MY PERMISSION OR ANYBODY ELSE'S MONEY FOR THAT MATTER!!! WE MUST NOT LET THEM GET AWAY WITH THIS!!
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