- Report: #954155
Report - Rebuttal - Arbitrate
Complaint Review: 1&1 internet
1&1 internet701 Lee Road Chesterbrook,, Ohio United States of America
1&1 internet F rating Chesterbrook, , Ohio
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I wish I had read the criticisms of 1and1 before I bought their package. They billed me for over 30 domains I did
not wish to renew. I stopped payment on this invoice and they locked my access to my account. All I asked for was a new corrected invoice. They refused. Now they keep sending me whois reviews and I cannot access my account to cancel or
renew domains. Every invoice is filled with mistakes that I am billed for. I am losing potential thousands of dollars in revenue. Now I cannot cancel the package because I cannot access my package.
They keep sending me more and more domains to renew but I cannot access my account because it is locked. They say
to unlock the package is to pay for the domain renewals I do not want renewed.
They said they would credit my account with the domains they erroneously charged me for. However they did not.
They only credited my account for 8 of the more than 30.
I am going to contacted the CEO and others to see if they know what is going on. No response.
I filed a complaint with the FBI Internet Fraud Division and other government agencies. I ask others who
have suffered from these people to do the same.
This report was posted on Ripoff Report on 10/12/2012 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/11-internet/Chesterbrook-Ohio-19087/11-internet-F-rating-Chesterbrook-Ohio-954155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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