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Report: #735926

Complaint Review: 1&1 - Internet

  • Submitted:
  • Updated:
  • Reported By: Rune — Gig Harbor Washington U.S.A.
  • Author Not Confirmed What's this?
  • Why?
  • 1&1 Internet United States of America

1&1 1&1 internet If you sign up with 1and1 they have you for life and will send you to collection if you do not renew. Internet

*Author of original report: 1&1 billing abuse

*Consumer Comment: You said that you tried to end this, PROVE IT and you'll have NO trouble with the law.

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Protect your good credit stay away from 1&1

If you cancel with 1&1 they claim they have no record of a cancellation.  If you send documents showing you made every attempt to cancel your contract with 1&1 to PayPal they will give you a refund but 1&1 will send you to collections so you are
stuck paying 1&1 indefinitely.  The response from 1&1 is the same "we have no record of a cancellation"  The best way to put
an end to this fraud is repeatedly call/write PayPal and ask them to cancel their relationship with 1&1 as a vendor.

This report was posted on Ripoff Report on 06/02/2011 08:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/11/internet/11-11-internet-if-you-sign-up-with-1and1-they-have-you-for-life-and-will-send-you-to-col-735926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#2 Author of original report

1&1 billing abuse

AUTHOR: Rune - (U.S.A.)

POSTED: Friday, June 10, 2011

Proving it is easy, got records of phone calls, email etc.  What the court in a class action suit would look at is a PATTERN OF ABUSE.  Just look at the entries on this page.  People try to cancel, 1&1 say they have no record of cancellation, customers go to their Credit Card Company or PayPal with documentation, charges are reversed in favor of customers but 1&1 sends the customer to collection anyway.  If a lawyer took a list of the thousands of customers sent to collection by 1&1 my bet is he/she and the Judge would find a PATTERN and the pattern would be; Customers cancel, 1&1 will not let them  and so it goes on and on.  1&1 SHOULD worry about the LAW.

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#1 Consumer Comment

You said that you tried to end this, PROVE IT and you'll have NO trouble with the law.

AUTHOR: Jim - (U.S.A.)

POSTED: Thursday, June 02, 2011

By "Prove it" I mean to document EVERY atempt , the court will not be amused.

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