- Report: #999350
Report - Rebuttal - Arbitrate
Complaint Review: 1&1.com Internet Services
1&1.com Internet ServicesChesterbrook, Pennsylvania United States of America
1&1.com Internet Services Rip off artists; We will bill you whether you want services or not! Chesterbrook , Pennsylvania
I bought a domain and sat on it; wasn't sure if I'd use it or not. Shortly after I decided I wasn't going to use it so I let it run out and never renewed. Then in December I get a letter stating I owe $40 for this domain renewal - so I called to see what was going on. They heard me out then assured me they cancelled the account; and I thought that was that.
Now I get 2 letters from NCO Financial; collection letters for 1&1.com! I call back 1&1.com and they do the "oh, sorry... but you have to specifically cancel and you didn't" speech. The highest form of escalation for rebuttal is to "email" firstname.lastname@example.org. EMAIL - you're not allowed to talk to anyone.
I emailed, but shockingly, no reply as of yet~
Steer clear from this group!
This report was posted on Ripoff Report on 01/18/2013 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/11com-Internet-Services/Chesterbrook-Pennsylvania-19087/11com-Internet-Services-Rip-off-artists-We-will-bill-you-whether-you-want-services-or-999350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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