• Report: #220992

Complaint Review: 123refills, Easy Group , Uni-Kit

  • Submitted: Thu, November 16, 2006
  • Updated: Thu, November 16, 2006

  • Reported By:Milwaukee Wisconsin
123refills, Easy Group , Uni-Kit
525 B W 7th Street Los Angeles, California U.S.A.

123refills, Easy Group, Uni-Kit Don't expect help from these folks, or a refund, or a product that works, or for them to honor their "guarantees" Los Angeles California

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Their website makes all sorts of promises about how any ink cartridge can be refilled, but HP has installed a lock once their cartridges run out. 123 sent us a "reset" (lots of scotch tape on contacts, etc), but not for our HP cartridge. An email asking for the correct reset code (which was already WAY more of a hassle than their website indicates it would be to refill a cartridge) yielded the suggestion that I buy two new cartridges and do a little tango with the printer to fool it into thinking it was dealing with a full cartridge. At this point I asked for information on how to return the product per their "gaurantee" 123refills.com./guarantee.htm

Haven't heard anything, and don't expect to.

Milwaukee, Wisconsin

This report was posted on Ripoff Report on 11/16/2006 07:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/123refills-Easy-Group-Uni-Kit/Los-Angeles-California-90014/123refills-Easy-Group-Uni-Kit-Dont-expect-help-from-these-folks-or-a-refund-or-a-prod-220992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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