- Report: #176386
Report - Rebuttal - Arbitrate
Complaint Review: 1800Flowers
1800Flowers Does Not Follow Through On Its Deliveries, Guarantees Or Promises!! Ripoff! No flowers delivered!! Promises not kept!! Internet
*Consumer Comment: Rebuttal to "Rebuttal" #1
*Consumer Comment: I had a good experience with them
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We ordered flowers before 14 days prior and were guaranteed that he would receive them on Velentine's day. But on Valentine's day, we did not hear anything from him about the flowers. The next day, I asked him if he received it. He said no. It was so embarrassing! I ended up buying flowers at local grocery store and giving him my apology.
I then called 1800Flowers and spoke to a girl. She was not even apologetic, she even wants to re-order it. It defeats the purpose! Valentine's Day is Feb 14, NOT Feb 15 or 16 or 17. Then she said she was going to refund the money. But I have not gotten the money yet!
I am very disappointed with 800 Flowers.
Beware! Never trust their guarantees! Their promises are not worth the cyber space they are written on!
This report was posted on Ripoff Report on 02/15/2006 02:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/1800Flowers/internet/1800Flowers-Does-Not-Follow-Through-On-Its-Deliveries-Guarantees-Or-Promises-Ripoff-No-176386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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