- Report: #1120981
Report - Rebuttal - Arbitrate
Complaint Review: 1800Contacts
1800Contacts51 West Center St Orem, UT 84057 Orem, Utah USA
1800Contacts Never sent me my Rebate of $75 despite of many promises. Orem Utah
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I purchased Contacts from them in October and sent in the forms for Rebate of $75 as they advertised.
When I did not receive anything, I wrote to them after 6 weeks. They claimed that they never received the form but that they would send me the rebate and to wait for 2-3 weeks. After the end of this period I contacted them again. They said 'Oops, you gave us PO box address; we need real physical address'. I gave them my home address and waited for 2-3 weeks as they asked me to.
At the end of this, I wrote to them again asking for the check's whereabouts. They said 'oh we sent it to your PO box address by mistake. Do you check your PO box?' I said that I checked it a day before. Then the lady said that she would call me back after talking with someone. I have never heard anything back. This last call was in January, 2014.
They are a big fraud! How can it possibly take so long to send out a rebate and how can it keep getting lost somewhere? I would never buy anything from them again and others should watch out for this sort of ripoff.
This report was posted on Ripoff Report on 02/04/2014 08:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/1800Contacts/Orem-Utah-84057/1800Contacts-Never-sent-me-my-Rebate-of-75-despite-of-many-promises-Orem-Utah-1120981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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