- Report: #499922
Report - Rebuttal - Arbitrate
Complaint Review: 1800flowers.com
1800flowers.com1800flowers.com Internet United States of America
1800flowers.com The Popcorn Factory, Madison & Co., 1800Flowers.com, Unlawful termination, Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Worked for 1800flowers.com over the Mother's Day weekend, and totally enjoyed the work. As I am partially disabled, the ability to work from home was a god-send.
Was hired as a "core agent" in August, 2009; went through 2 different week-long training classes. The first was as an agent for 1800flowers.com; the second as an agent for The Popcorn Factory.
Began taking calls for The Popcorn Factory on August 31, 2009. Received a call from a customer on September 21, 2009 who was very rude, would not let me complete a sentence, was irritated that she had placed an order the prior week with a rep who knew exactly what she wanted and why was I having a problem? Explained to her that I was new, asked for help from my manager via the AOL chatroom, was told where to look. Unfortunately, the website was VVVVEEEERRRRYYYY slow to load for us home agents. Customer ended up mad and told me to get the needed info and call her back, which I did.
Today, while working, received a call from my manager telling me that this customer had called Corporate and complained that I didn't know what I was doing, was eating while working (which I never did) and that she could hear a dog barking in the background. Based on her complaint, I was immediately terminated.
I will be contacting a lawyer very soon because I don't think my termination was fair. Would never work for this company again, but feel that they were very wrong to fire me based on the complaint from ONE nasty customer!!
Just want to warn any potential employees of this problem.
This report was posted on Ripoff Report on 09/24/2009 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/1800flowerscom/internet/1800flowerscom-The-Popcorn-Factory-Madison-Co-1800Flowerscom-Unlawful-termination-499922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.