- Report: #923078
Report - Rebuttal - Arbitrate
Complaint Review: 1and1
1and1701 Lee Road Suite 300 Chesterbrook, Pennsylvania United States of America
1and1, 1 and 1 Web Hosting, Unscrupulous billing practices, won't cancel your account even when you follow the instructions. Cancellation involves unnecessary steps to confuse customers. Uses every effort to keep charging your Chesterbrook, Pennsylvania
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
They spend a lot of money on advertising. And go through great lengths to NOT cancel the account. After I logged into my account and followed steps to cancel, I was told to call a number, at that number I was told to go to a specific web address to cancel again. At that web address, I followed the instructions received confirmation and was told to call a number to confirm (AGAIN). I called but surprise all operators were busy. They never cancelled it, charged my credit card again and even admitted that they received the cancellation but because I did not activate the cancellation. No action was taken. Except to keep charging my credit card. THIS IS outrageous! Unprofessional! Absolutely unethical!
This report was posted on Ripoff Report on 08/06/2012 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/1and1/Chesterbrook-Pennsylvania-19087/1and1-1-and-1-Web-Hosting-Unscrupulous-billing-practices-wont-cancel-your-account-even-923078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.