- Report: #1004999
Report - Rebuttal - Arbitrate
Complaint Review: 1and1.com
1and1.com These people signed me on to a website building site with a 90 day evaluation. When I tried to cancel within the 90 days, there was no way to get in touch with them. So there were no links and no resp, Internet
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After trying for days to figure out some way of reaching them, I simply did not pay any more than just one payment - still knowing that I had another 60 days as per their sales force agreement. Six months later they finally contacted me trying to get paid. I explained to them that I could not reach anyone in the company in order to cancel the contract within the evaluation period - they then said that the evaluation period was 30 days, not 90 days. Then they sent me to a collections agency.
I have since through the collection agency been able to contact them, but they will not acknowledge a 90 day trial period, nor will they let me off my contract - which I never used! They put no interest or effort in anything that I requested, while I was trying to reach them.
These people are a huge rip-off. Their Website design sucks! Their customer service Sucks! they are shysters and crooks! Do not use them!
This report was posted on Ripoff Report on 01/28/2013 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/1and1com/internet/1and1com-These-people-signed-me-on-to-a-website-building-site-with-a-90-day-evaluation-1004999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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