ED Magedson – Founder
1NW Contact223 E Thousand Oaks Blvd Suite 222 Thousand Oaks, California USA
1NW Contact Dishonest Work From Home Company Thousand Oaks California
1NW Contact has not paid me money owed to me for independent contract work. 1NW Contact has a lot of negative reviews with payment issues. They send out invoices and then paychecks on Fridays. I received my first paycheck about 3 business days after the check was sent out. My second check however I am still waiting for.
I contacted the payroll employee, Georgiann Morgan and she insists the paycheck was sent out as scheduled. However, they don't use tracking and she did not offer to cancel the check and send out another one, which is standard procedure. So I am being forced to file a complaint with my labor department.
Other than the payment issues, there was another issue with 1NW Contact that caused me to quit my work at home job with the company. I wasn't going to leave negative feedback, but with all the other feedback issues, and the fact I've had not one, but two complaints with this company, I felt my negative experience isn't a fluke issue.
I was hired for the RBS Campaign. It is the campaign that signs medicare patients up for medical devices seen on a lot of commercials. The commercials advertise medical devices for little to no cost to medicare patients. Many patients are under the impression devices are free. We were to take their name, number and social security number down and their doctors information and that's all. However, when patients would ask the price for devices we weren't allowed to tell them the price, because the company woudln't let us know the price. We were to give them a deceptive script that was totally patronizing and insulting to their intelligence in order to coax their social security number out of them and move on with the call.
After I looked up US Healthcare, one of the companies we were taking calls for, I realized their CEO had been questioned by Congress this year due to billing Medicare an unreasonable amount of money for items like back braces. And that many lawmakers were concerned that the company was comitting some sort of fraud or deceptive tactics targetting seniors. My gut reaction agreed and I informed my supervisor of my findings and my wish to discontinue my work at 1NW because I had a moral objection to my work. They also don't do background checks, so they could hire felons at 1NW who could steal the identity of any caller because what is to stop someone from writing down the information of the callers when there's no supervisor to watch them? Scary!
The most telling bit of information was that US Healthcare wanted us to capture the phone number of the caller each and every time. Congress stopped them from cold calling elderly patients and signing them up for medical devices but they can't be made to not call people that call them first. I felt my job was more of a data mining/building for the company to target seniors. Anyone who works for a company that would work with US Healthcare should be careful as no company with genuine interests would go along with a company who refuses to tell patients ordering medical devices the actual cost of the device before their medicare pays 80%.
I have a feeling I will be waiting a while for my checks from 1NW, but if I have to, I will sue them, even if it takes more than what I made to do so. I would suggest other just not work for this company, ever.
This report was posted on Ripoff Report on 11/25/2013 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/1NW-Contact/Thousand-Oaks-California-91360/1NW-Contact-Dishonest-Work-From-Home-Company-Thousand-Oaks-California-1102084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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