• Report: #612373

Complaint Review: 1st Convienence Bank

  • Submitted: Wed, June 09, 2010
  • Updated: Wed, June 09, 2010

  • Reported By: Tammy — IF Idaho U.S.A.
1st Convienence Bank
702 West Loop Lubbock, Texas United States of America

1st Convienence Bank A Division of 1st National Bank $540.00 in OD charges after declined OD protection when account opened. Lubbock, Texas

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When my paycheck was deposited and half was missing, I hit the roof. There had been an unauthorized debit on the account. I called customer service and was promptly told itwas not their problem I had to deal with the company. I filed a report. I then started to investigate. When I opened the account I declined the OD service-IN WRITING. The account had been a disaster since the get go. When I declined the OD service I assumed they would honor this if need be. When the account went red they continued to slap on fee's. I used my debit card several times for small amts. I have been running in circles since then. $540.00 in charges.  I asked for a complete copy of account activity from Molly-branch manager-as I could not get it to download. No problem she states. I have yet to see it.  Talking to several with this problem have been charged $209.00 in OD fees at the beginning??? It all seems a little fishy to me.

This report was posted on Ripoff Report on 06/09/2010 07:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/1st-Convienence-Bank/Lubbock-Texas-/1st-Convienence-Bank-A-Division-of-1st-National-Bank-54000-in-OD-charges-after-declined-612373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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