• Report: #401916

Complaint Review: 1st National Merchant Service ,Total Merchant Service Aka 1st National Card Serv Inc

  • Submitted: Tue, December 16, 2008
  • Updated: Tue, December 16, 2008

  • Reported By:St Petersburg Florida
1st National Merchant Service ,Total Merchant Service Aka 1st National Card Serv Inc
1700 66th St No Ste#400 St Petersburg,Largo,Treasure Island, Florida U.S.A.

1st National Merchant Service,Total Merchant Services Company mislead customers to believe that they are working with their current Merchant a practice consistent with slamming which is illegal. St Petersburg,Treasure Island Florida

*Consumer Comment: Fast-forward 5 years - Updated Info

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This company has no training, or employee manual to detail the sales pitch to potential customers.

The management told employees not to tell the "Merchant Customer" our company name, or that the company was not their current service provider.

This practice is consistent to telephone companies "slamming" potential customers and changing their service provider without their knowledge, this is an illegal as well as unethical practice.

Many customers called back to say that they were mislead regarding the change of their current Merchant provider. Christine was to receive all complaint calls, no exceptions. My desk was outside her office so I heard numerous calls.

The FL Department of State Division of Corporations lists a minimum of 4 name changes in reference to this company. Harry Carter claims to be President, he is never in the office, Yvonne L Crescenzi, Harry's wife is VP,Sheila A Gantt, CFO/SEC.
You do not want to work for them or do business with them. Be aware.

Runt
St Petersburg, Florida
U.S.A.

This report was posted on Ripoff Report on 12/16/2008 11:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/1st-National-Merchant-Service-Total-Merchant-Service-Aka-1st-National-Card-Serv-Inc/St-PetersburgLargoTreasure-Island-Florida-33710/1st-National-Merchant-ServiceTotal-Merchant-Services-Company-mislead-customers-to-believe-401916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Fast-forward 5 years - Updated Info

AUTHOR: Chantillian - ()

Fast-forward 5 years, and they're still at it. I got a prerecorded call from 800-309-0524 (others get calls from 866-559-9257) announcing themselves as "Merchant Services" saying that my credit card processing terminal needed an upgrade.  We don't process credit cards, nor do we have credit card terminal.

Mr. Carter is associated with these domain names (and more, I assume), according to online resources:

1stcardservice.com
1stamericanpaymentsolutio...
1stnpc.com
accept-creditcardpayment...
account-merchants.com
agentisopartners.com
agentisoprogram.info
alphacardservice.com
cardservicesaless.com
delta-card.com
deltacardhq.com
dentalpaymentsolutions...
digitaltransactions.org
electronicps.com
electronic-payment...
gotomy-merchantaccount...
isoreps.com
isopaymentsolutions.com
mcpsfl.com
merchant-account...
merchant-account-reviews...
merchant-accts.info
merchant-credit.info
merchant-express.info
merchantlowrates.com
merchantaccountpending...
merchantexpresss.com
mls-agent-program.com
mymerchantschoice.com
needmerchantaccount.com
newcreditcardterminal.com
processcreditcards.info

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