• Report: #971861

Complaint Review: 1stop rim shop

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  • Submitted: Tue, November 20, 2012
  • Posted: Tue, November 20, 2012

  • Reported By: Bill — Christiansburg Virginia United States of America
1stop rim shop
12929 HWY 32 springfield, Missouri United States of America

1stop rim shop Parker Products llc On Oct 22 2012 I ordered/paid for 5 new wheels, lugs and locks ALL reported by Brad Johnson to be in stock. MY MISTAKE springfield, Missouri

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I ordered by phone on Oct 22 2012 5 rims, 5 sets of lugs, and locks. I confirmed with Brad Johnson that all were in stock. I was charged $1475 on that day, received a receipt and notification from Connie Nichols (vp-office mgr) that I would have tracking numbers in 4 days. This was a Saturday and I was told all would be shipped on Monday or Tuesday. I never received tracking so I called on October 31 and Brad forwarded me the tracking and said they had already been shipped. Truth...Not in UPS hands until after my call on the 31st per UPS.

Just the beginning, wheels arrived with 2 damaged (no lugs or locks even though I was told they had shipped. I disputed the credit card bill and finally was allowed to speak with Connie. She said I would lose my dispute and that was my last conversation with her. Made 5 calls to her cell as she asked but never was answered or returned. Still no lugs or locks (now Nov 5th). Lugs received November 9th but no locks. Locks received Nov 15th still waiting for 2 replacement wheels. November 19th, final wheels delivered. 12 phone calls, 7-10 emails, 3 faxes was what it took to get the order I was supposed to have By the end of October. Truck getting rims on today November 20, 2012. My advice, get your rims from someone local.

This report was posted on Ripoff Report on 11/20/2012 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/1stop-rim-shop/springfield-Missouri-65814/1stop-rim-shop-Parker-Products-llc-On-Oct-22-2012-I-orderedpaid-for-5-new-wheels-lugs-an-971861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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