- Report: #562546
Complaint Review: 21 century auto group springfield nj
| 21 century auto group springfield nj rt 22 springfield nj
Internet, New Jersey United States of America |
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21 century auto group springfield nj 21 leasing.com Deceptive Advertising Internet, New Jersey
*Consumer Comment: Sharing my experience
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I have made two trips to this dealership to purchase an automobile and both times when a car was advertised the car was not available. I called the dealer before I went there and they told me the car was in stock and when I got there it was sold.
Both times two different salesmen tried to show me a similar car for $5000.00 + more than the car that was advertised. The particular S-430 I was looking for was advertised for $16 995.00 with 59 000 miles on it with a stock of 382278 and the salesman showed me another S-430 with 59000 miles on it with a different stock number for $24 995.00. I don't think this was a coincidence and I find this insulting and aggravating to waste my time. The management is also arrogant when they try to up you on the price.
I will never shop this dealer again and my suggestion is to stay away from this dealer no matter what they advertise.
This report was posted on Ripoff Report on 01/31/2010 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/21-century-auto-group-springfield-nj/Internet-New-Jersey-/21-century-auto-group-springfield-nj-21-leasingcom-Deceptive-Advertising-Internet-New-Je-562546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Sharing my experience
AUTHOR: Randy Santos - (United States of America)
SUBMITTED: Thursday, March 22, 2012
I also called in before arriving at the dealership and the young lady that answered the phone was very helpful. They held onto the car for me for about a day or so just so I would have time to get there. I understand that some people have bad experiences but I wanted to share my opinion because out of all the dealerships I went to, 21 century was the only one that I felt they genuinley cared about my intrest. I spoke to other consumers online in regards to the dealership keeping their word behind selling what they stand by and fixing the vehicle if something were to go wrong. A young lady told me she already brought 2 cars and they fixed the broken window buttons on her mothers Mercedes Benz at no charge. I would highly reccomend this place, the sales associates show interest in the customer and always offer their advice and opinion.

