• Report: #865615

Complaint Review: 21st Century Auto Insurance

  • Submitted: Sun, April 08, 2012
  • Updated: Fri, August 10, 2012

  • Reported By: floridamom — Saint Petersburg Florida United States of America
21st Century Auto Insurance
po box 15510 wilmington, Delaware United States of America

21st Century Auto Insurance Will cancel your policy without notice! wilmington, Delaware

*Consumer Comment: Consumer feed

*Consumer Comment: Wanting to hear the other side of this story...

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February 2nd our 6 month payment was due, we sent $2,074.92 (the same payment we sent 6 months earlier)  for some reason (we still don't know) our premium had been increased $138 so it was $2,216.58..21st Century cashed our check for $2,074.92 on 2/6/12.  On 3/6/12 we received a check from 21st century for $2,074.92.  There was no letter of explaination.. just  a check.. So, we called and they said well, we cancelled your insurance as of FEBRUARY 2, 2012!!! because you did not pay the right amount.... So, we asked did you contact us about the amount or cancellation? they said no... in the state of florida they do not have to give us any notice.  Imagine... 3 people driving 3 cars in Pinellas county  for 30 days without insurance!! Our daughter is 17 and driving and she drives other teenagers... I can only imagine if she had been in an accident and anyone was hurt and we weren't covered... We could have lost everything!!!  So, when we called 21st century they told us they would re-insure us but now we were "high risk " because we had been "without insurance" for 30 days... so , now the premium is double... $4,000 every 6 months!!! We called other carriers that we had been with in the past and guess what... they all wanted to charge us double- $4000 every 6 months because we had been without insurance for 30 days.  You can guess that this is no accident that they waited 30 days to refund our money and then say that we did not have insurance for 30 days.  Also, the DMV sent a letter to my house to inform me that since I didn't have insurance they were going to revoke my driver's license.. effective 4/1/2012... Luckily I was able to go with a group car insurance through my work..Mxx Lxxx... (((REDACTED))) and nothing bad happened to us, But, this is definately a SCAM... BEWARE!!!!!!
 

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 04/08/2012 03:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/21st-Century-Auto-Insurance/wilmington-Delaware-19850-5510/21st-Century-Auto-Insurance-Will-cancel-your-policy-without-notice-wilmington-Delaware-865615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Consumer feed

AUTHOR: Elizabeth reviews - (United States of America)

I feel like this dealership has a lot of negative feed but over some of the reviews that I have read I think they are problems that can be resolved when dealt with the right person.

A gentleman wrote a review on a site stating he had a problem with his car and the dealership did everything they could to correct it, if your dissapointed why dont you address it with the proper people?

I actually really liked this dealership, I felt they did a great job handeling my sale and really had the car at the best price possible, I even looked at other dealerships and this one was the best as far as product and customer service. I wish you the best!

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#2 Consumer Comment

Wanting to hear the other side of this story...

AUTHOR: Ken - (USA)

I sent the link to this Ripoff Report to 21st Century corporate.

It's just inconceivable that an insurance company doesn't send out renewal statements and you had to guess that your premium wouldn't increase (an UNLIKELY event, at best).

Something is missing here.

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