- Report: #246526
Report - Rebuttal - Arbitrate
Complaint Review: 21st Century Insurance
21st Century Insurance6150 DeSoto Ave. Woodland Hills, California U.S.A.
21st Century Insurance DID NOT STAND BY ACCIDENT FORGIVENESS - TRIPLED RATE Woodland Hills California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
In mid 2006 my husband was involved in a small rear end accident- he was at fault. We had never had accidents or tickets before this. The next renewal of my insurane (6/06) my bill had almost tripled for the next six months, after a week of what seemed continuous calls and being on hold for hours, I was finally told that because I had been a client appx 19.5 yrs accident forgiveness would kick in and rates would go back to normal as long as I would not have any more infractions within 1 yre.. Great, I thought.
On 12/06 I received a letter, that my rate were going back to the triple amount. They decided that after paying the claim (excessively of course - for minor case) that they were considering my husband a risk and that accident forgiveness did not apply to us.
I called several times talked to supervisors who informed me that they had the right to do whatever they wanted and told me " TAKE IT OR LEAVE IT", it was not their problem. I again said to them is that how you treat a customer of appx 20 yrs, who has never before even had a ticket, and once again their reply was "TAKE IT OR LEAVE IT" and hung up on me. Of course I have made sure to warn others I had once referred to them.
North Hills, California
This report was posted on Ripoff Report on 05/02/2007 10:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/21st-Century-Insurance/Woodland-Hills-California-91306/21st-Century-Insurance-DID-NOT-STAND-BY-ACCIDENT-FORGIVENESS-TRIPLED-RATE-Woodland-Hills-246526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.