• Report: #529112

Complaint Review: 21st Mortgage Corp - TN

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  • Submitted: Thu, November 26, 2009
  • Updated: Mon, November 30, 2009

  • Reported By: Family — Rialto California USA
21st Mortgage Corp - TN
po box 148 Memphis, Tennessee United States of America

21st Mortgage Corp - TN Santiago Parkside Estates Take advantage of hardship of the people stuck using them Memphis, Tennessee

*UPDATE Employee: Comment

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This company lies. Tells falsehood to say they've contacted you but then don't do what they say.  Charge late fees for payments that aren't late. Raise their rates continually. While Mortgages should be going down they have raised ours twice a year for the last five years. They continue to raise insurance rates on a mobile that has holes in the floor people could fall through. They contact everyone they want to discuss our finances. They refuse to call our home phone number but call other people with the same last name. They said they would pass the Nov payment - and now decided it's late so they're even increasing what they want. The give false names on the phone and the person with the name you are to return your call to is never there when you call back but someone will help you. Then they tell you a lie and you're in a worse place than ever.


VERY DISHONEST, LYING, BAD COMPANY.


This report was posted on Ripoff Report on 11/26/2009 12:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/21st-Mortgage-Corp-TN/Memphis-Tennessee-38101/21st-Mortgage-Corp-TN-Santiago-Parkside-Estates-Take-advantage-of-hardship-of-the-people-529112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Comment

AUTHOR: Silverado - (U.S.A.)

It is the policy of 21st Mortgage to only address customer complaints in a confidential discussion with our customer. To appropriately respond to a complaint may require releasing confidential information, which is strictly forbidden under federal privacy regulations. We will attempt to contact the referenced customer to resolve this complaint.
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