- Report: #598689
Report - Rebuttal - Arbitrate
Complaint Review: 21st Mortgage Corp - TN
21st Mortgage Corp - TN620 market street suite100 knoxville, Tennessee United States of America
21st Mortgage Corp - TN 21st insurance lies , misrepresentation,rude and poor customer service knoxville, Tennessee
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On March 30th 2010 I received a call from 21 insurance saying they had to cancel my insurance since I no longer had a loan with them, and needed a letter form me authorizing it, or they would have to rewrite it at a higher rate. I sent the letter and called to find out when the cancellation would be effective, and they told me it had been cancelled on february 22, 2010 when I paid off the loan. So I was actually uninsured for over a month and didn't know it. The policy was actually issued by an outside company.when I contacted them all they knew was the policy had been cancelled .To add to the problem, an earthquake occured 50 miles from my home and I had to wait to get earthquake insurance. As of this date I still have no refund on my policy. I would avoid this company in the future and advise anyone reading this to do the same. They are by far the worst company I have done business with.
This report was posted on Ripoff Report on 04/30/2010 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/21st-Mortgage-Corp-TN/knoxville-Tennessee-37902/21st-Mortgage-Corp-TN-21st-insurance-lies-misrepresentationrude-and-poor-customer-ser-598689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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