• Report: #923366

Complaint Review: 21st Century Insurance

  • Submitted: Mon, August 06, 2012
  • Updated: Mon, August 06, 2012

  • Reported By: Lawrence — Detroit Michigan United States of America
21st Century Insurance
3 Beaver Valley Rd - 4th Floor Wilmington, DE 198 Wilmington, Delaware United States of America

21st Century Insurance 21st Century Ins quote doubled from Orig when I Inquired no reasonable answer ? I was told to be quiet, hung up on, disrespected Wilmington, Delaware

*Consumer Comment: puzzled

*Consumer Comment: Do you have DUI, s or speeding tickets they may have found out about?

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I APPLIED FOR QUOTE ONLINE AND GOT THE QUOTE CONFORMATION E-MAIL A FEW DAYS LATER FOR 700.00 RUFFLY THEN RECEIVED THE CONFORMATION QUOTE IN THE MAIL FOR THE SAME 700.00 RATE, SO I CALLED TO PURCHASE POLICY, ONLY TO BE TOLD THAT IT WAS 1400.00. WHEN ASKED WHY HE STATED THAT HE WAS NOT SURE BUT HE WOULD CALL ME BACK HE NEVER DID, I CALLED A 2ND TIME AND THE REPRESENTATIVE IN THE MIDDLE OF DISCUSSING MY COVERAGE HE JUST DECIDED TO HANG UP THE PHONE. THEN I CALLED BACK A 3RD TIME AND GOT A FEMALE REPRESENTATIVE AND SHE HAD THE NERVE TO TELL ME TO BE QUIET AND SINCE I DID NOT LIKE THE QUOTE HAVE A NICE DAY AND HUNG UP.

HOW CAN I OR ANY CONSUMER DO BUISNESS WITH A COMPANY THAT USES THESE KINDS OF THREE CARD MOLLY SCAM TACTIC QUOTES TO GET MONEY AND TRAINS THEIR EMPLOYEES TO SPEAK TO CUSTOMERS AND TREAT THEM THAT WAY? 3 TIMES IS NO COINCIDENT. 21ST CENTURY INSURANCE IS A TERRIBLE COMPANY TO DO BUSINESS WITH DO NOT EVEN WASTE YOUR TIME. LAWRENCE.   

This report was posted on Ripoff Report on 08/06/2012 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/21st-Century-Insurance/Wilmington-Delaware-/21st-Century-Insurance-21st-Century-Ins-quote-doubled-from-Orig-when-I-Inquired-no-reason-923366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

puzzled

AUTHOR: Righteous1 - (USA)

I have to agree with Ken,There is much missing to get the "fool" picture. First "ruffly" is spelled roughly. And no one here needs CAPS lock on to get points across. Stick to standard typing.
Are you absolutely 100% postive that the quote was for the Year? Our insurance company does 6 Month max for quotes in lieu of any current or recent incidences that may incur during that time.
I am no fisherman yet I can smell a fishy story. I am 100% sure that any online quote is "conditional" upon further driver history or car history. So that very well could be the reason for the change. You are under ZERO obligation to sign up when quotes are given. You are best to "appear" at a local office if needing to sign paperwork anyways. Ask the questions then. I am an ol time believer in sitting down and going over the policy before signing up. Its that fine print that will create havoc down the road.
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#2 Consumer Comment

Do you have DUI, s or speeding tickets they may have found out about?

AUTHOR: Ken - (USA)

Most companies would try to give the best rate to get a new customer.

There's something missing in this tale.
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