• Report: #1011783

Complaint Review: 220 Marketing

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sun, February 10, 2013
  • Updated: Wed, February 20, 2013

  • Reported By: Colo1 — Arvada Colorado USA
220 Marketing
3405 Kenyon St #501 San Diego, California United States of America

220 Marketing BEWARE: There is no trial offer. There is no cancellation without paying several hundred dollars. San Diego, California

*UPDATE Employee: RE: 220 Marketing Beware

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

There is no trial offer, there is no way to preview what your site will look like. You must pay a fee whether you use their services or not. And then they bill monthly after taking the cancellation fee. These folks are crooks!

This report was posted on Ripoff Report on 02/10/2013 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/220-Marketing/San-Diego-California-92110/220-Marketing-BEWARE-There-is-no-trial-offer-There-is-no-cancellation-without-paying-se-1011783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on 220 Marketing

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

RE: 220 Marketing Beware

AUTHOR: 220MarketingGroup - (United States of America)

This report is inaccurate and reflects a flurry of emotions from this client rather then stating what had taken place all of which I'll clarify below. Please note that this customer had started with a charge back claim from his credit card company and the credit card company cleared us of the services we had provided and granted us the money. After this happened, the customer followed up with threats of bad reviews on the internet if we refused to pay him back.

Everything we create is customized to each customer. Several people including sales reps, web developers, marketers and customer service reps "touch" each website before it goes live. There is a cost to build the site and just because you simply changed your mind after this process doesn't mean that work hasn't been done.

This customer had went through our order form which clearly states a one year agreement. There is no way for the sales representative to side step the terms and conditions when going through the order process. We also record new customer "sign up's" for quality control and are fully aware of what was said on that phone call, all which were accurate.

There were no fee's charged after the customer cancelled their service with us. You were charged a setup fee and a cancellation fee and that was all.

We have been in business for almost 7 years and maintain relationships with thousands of customers, all of which are extremely happy with what we do. We will not give in to "YST" (Yelling Screaming and Threatening) of a customer. 

Any business owner or individual that works in customer service will tell you that being polite and calm about a complaint will typically be resolved much more quickly and effectively then picking up the phone and screaming at people whilst trying to intimidate them. This is true for any business. If you're unhappy with a service or something that you've purchased, simply making a phone call and asking for a resolution will yield far better results then what was attempted here. Threatening, instilling fear and bullying is not only found bothersome by businesses, but also consumers who want to have great relationships with the company they work with. 
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory