• Report: #456341

Complaint Review: 24 Fitness

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  • Submitted: Thu, May 28, 2009
  • Updated: Sat, June 20, 2009

  • Reported By:san francisco California
24 Fitness
Potero San Francisco, California U.S.A.

24 Fitness Denied cancelation and charged for another bill period San Francisco California

*Consumer Comment: 24 Hour Fitness is a hassle, but...

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I called a local fitness on potero and tried to cancel my boyfriend's membership which is charge on my debit card they said every thing will be taken care off but the charge still went through my debit card.I called 1800 they said they have to record for cancelation and canceled that for me but will not give me my money back because it will take 30 days to process the cancelation. I mean really? the cancelation need to take that long.
Which it mean how ever after you canceled it you will be billed 1 more month.
It 's not fare.This is a fraud. How many people they doing this with.
DON'T JOIN THIS GYM!!!

Sansanee
san francisco, California
U.S.A.

This report was posted on Ripoff Report on 05/28/2009 07:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/24-Fitness/San-Francisco-California-94109/24-Fitness-Denied-cancelation-and-charged-for-another-bill-period-San-Francisco-California-456341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

24 Hour Fitness is a hassle, but...

AUTHOR: Nan King - (U.S.A.)

I was a member of 24 hour fitness, and I absolutely hate the way they make you send in a letter, which takes days to arrive of course, then they send another letter back to you - responding that the membership has been cancelled - in the future. In other words, read the small print of the contract before you sign up for this company. Its a good gym, but do yourself a favor and write into the contract that cancellation must be within 10 days of receipt of cancellation letter or some such. They don't point out that you're still going to be a member, and paying for it, for months even after you cancel - which is bad business in my opinion.
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