- Report: #859183
Report - Rebuttal - Arbitrate
Complaint Review: 24 Hour Fitness
24 Hour Fitness1800 Lake Woodlands Drive Lake Woodlands, Texas United States of America
24 Hour Fitness started fraudently charging me $32/month in Feb 2012 due to illegally reactivating membership put "on hold" in Aug 2011. Did NOT authorize release of hold!! Lake Woodlands, Texas
*UPDATE Employee: 24 Hour Fitness concern
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Since he would be returning to school in August 2011, the 24 Hour representative recommended that I put my son's membership "on hold" at that time and could then take it off hold the following May. I was told that this was something they offered to gym members that had a child in college. He stated that this way I wouldn't have to incur additional fees by cancelling his membership that August and then having to rejoin in May.
Now I find I'm being charged $32.46/month again, beginning last month (February 2012) and again this month. I did not authorize these charges to begin again, as I will not be releasing the membership hold until May 2012.
This report was posted on Ripoff Report on 03/25/2012 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/24-Hour-Fitness/Lake-Woodlands-Texas-77381/24-Hour-Fitness-started-fraudently-charging-me-32month-in-Feb-2012-due-to-illegally-rea-859183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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