I was an employee of 24 Hour Fitness in the year of 2008. I had been with the company for six months. In the five months of employment I endured mistreatment by club management, and a fellow co-worker. I attempted numerous times to address the concern directly with management. Those efforts went no wheres. I than resorted to calling the companies complaint hotline. My concerns were never addressed nor were did I ever receive a return call by executive management to investigate the issue.
In September 2008, I received a phone call by lost prevention management notifying me that I was being layed off. However, an hour later I received a phone call by the same individual, stating that he would have to rescind on his original statement, and that the company had placed me under investigation. This manager was very direspectful and demanding of me. I refused to cooperate with him after he was reluctant to discuss what the investigation was in regards to.
I called several clubs to investigate who this manager was. I finally found an assistant manager who was knowledgeable with whom this person was, and he informed me that my employment with the company was going to end in termination. I was already in the process of resigning as I was to return to college, and would not have time to consume with a company that I was unhappy with. I than went to my club, and gave my verbal resignation. The LP manager was informed by the club manager of my decision to resign, and he decided to call me and leave a message stating that 24 Hour Fitness had placed me under administrative leave pending the investigation; I was prohibited from entering any of the clubs in the mean time.
Long story short. 24 Hour Fitness filed a criminal report with the OC Sheriffs for theft of a $3 soft drink. I was investigated and three weeks later recieved a phone call from the investigator stating that the District Attorney denied the case and requested that the case be closed.
24 Hour Fitness specifically Gina Baxter- Director of Human Resources/ Southwest Division, decided that she would permenantly revoke my club membership despite the fact, that I was never found guilty of any wrong doing by the local authorities.
Mind you that I had re-purchased another club membership following the investigation at another club, which required that the club manager and the human resource manager investigate and get an approval prior to opening up the new membership. I have been unjustly targeted and retaliated against by 24 hour fitness and those in upper management, for unproven allegations made against my integrity, and personal credibility.
I would not recommend this company to any individual seeking employment. The comapany is well known for their unfair, and unethical business practices towards their employees and club members. I have personally witnessed and experienced the corruption that is within the companys confines.
Lake Forest, California