- Report: #1055708
Report - Rebuttal - Arbitrate
Complaint Review: 24 Hour Pure Fitness
24 Hour Pure Fitness1438 Liberty Road Eldersburg, Maryland USA
24 Hour Pure Fitness Unfair Automated Billing Practices Eldersburg Maryland
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I signed up to join this 24 hour gym back in Sept. 2012 and due to family situation stopped going in November 2012.
At first when I went in to let them know I am canceling my membership they said no need for a letter since this was a special rate and would expire in 6 months. I insisted in handing in my cancelation letter anyway.
A second letter was mailed December 2012 and when I noticed on my April bank statement 19.99 was still being taken out I proceeded to write another cancelation letter in which I handed in on May 1, 2013.
Yet on 5/29/13 another 19.99 fee was taken out
The manager with whom I have spoken with over the phone a few times is very rude and in response to what I told him about the conservation I had with his assistant manager back in early November he said she was no longer with them.
This report was posted on Ripoff Report on 06/02/2013 07:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/24-Hour-Pure-Fitness/Eldersburg-Maryland-21784/24-Hour-Pure-Fitness-Unfair-Automated-Billing-Practices-Eldersburg-Maryland-1055708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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