- Report: #196314
Report - Rebuttal - Arbitrate
Complaint Review: 24 Hour Fitness, Anaheim Hills Gym
24 Hour Fitness, Anaheim Hills Gym300 S. Festival Drive, Anaheim, CA 92808 Anaheim, California U.S.A.
24 Hour Fitness, Anaheim Hills Gym temp at 77 degrees, unacceptable, when I cancelled they kept 2 months dues and refuse refund Anaheim Hills California
*UPDATE EX-employee responds: Have experienced this issue personally at the Laguna Hills Club #124
*Consumer Comment: Ideal workout room temperaute should be in the 60's
*Consumer Comment: 77 is a better temp to work out at
*Consumer Comment: WoW
*Consumer Comment: missing the point
*Author of original report: 24 Hour Fitness gym temperature uncomfortable
*Consumer Suggestion: isn't sweating part of working out?
*Consumer Comment: huh
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I notified 24 Hour Fitness to cancel my membership, and they gave me a confirmation number. The company REFUSED to cancel a debit that was scheduled to come out of my credit card 3 days after my confirmation number and further refused to refund the money after they receive it. This is fraud.
It is my feeling that I should be refunded the month that I had to pay "up-front" when I signed up, because the conditions in the gym at that time were different than they are at this time. I consider the action on the part of 24 Hour Fitness to be in default of our agreement, as the conditions in the gym have changed and I was NOT GIVEN 30 or 60 days notice that they were going to make the gym too uncomfortable to work-out in.
I want my unused membership money refunded.
This report was posted on Ripoff Report on 06/14/2006 01:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/24-Hour-Fitness-Anaheim-Hills-Gym/Anaheim-California-92808/24-Hour-Fitness-Anaheim-Hills-Gym-temp-at-77-degrees-unacceptable-when-I-cancelled-they-196314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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