• Report: #1059323

Complaint Review: 24 Hour Fitness

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  • Submitted: Fri, June 14, 2013
  • Updated: Fri, June 14, 2013

  • Reported By: Ebanking — Riverside California
24 Hour Fitness
PO Box 2689 Carlsbad, California USA

24 Hour Fitness Scam 24hour fitness Carlsbad California

*Author of original report: Assist your other members 24hr Fitness members

*UPDATE Employee: 24 Hour Fitness Concern

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Please file a complaint with the Better Business Bureau.  Regardless of your location use 24 Hour Fitness’ Carlsbad, California Headquarters to STOP this non sense.  ( http://www.bbb.org/san-diego/business-reviews/health-clubs/24hour-fitness-usa-inc-in-carlsbad-ca-9000777/

Customers are baited by merchants' advertising products at low prices, but when customers visit, they discover the advertised are unavailable, or are pressured to higher price (switching). 

In this case, it is the "All Clubs" Membership (bait) with the (switch) to super sport, at a mafia sized user rate, the most recent Riverside  “Eastvale”, California.

In the event this outfit contacts me, please do so in writing NO phone tag games.  Please provide the written policy concerning closed clubs and the current method members are being made whole. I am a Unites States Veteran on a fixed income and shall not pay one penny more to have my contract honored. 

I shall post this in every scam forum until that time. 


This report was posted on Ripoff Report on 06/14/2013 10:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/24-Hour-Fitness/Carlsbad-California-92018/24-Hour-Fitness-Scam-24hour-fitness-Carlsbad-California-1059323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Assist your other members 24hr Fitness members

AUTHOR: ebanking - ()

Please assist your other members now by providing the written policy concerning “closed clubs”. Please disclose it here on this message board. I shall respond to your correspondence referenced above upon written receipt. In the event you chose not to provide said clause your members may also infer it is non existent and file additional consumer complaints.
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#2 UPDATE Employee

24 Hour Fitness Concern

AUTHOR: Andrea- 24 Hour Fitness - ()

Thank you for reaching out to us. We are in receipt of your BBB complaint as well as the ones listed on consumer complaint boards. We understand you do not wish to be contacted via telephone and will be sending a letter to your address on file along with a copy of your original membership agreement. 

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