- Report: #517787
Report - Rebuttal - Arbitrate
Complaint Review: 24/7 Garage Door Service
24/7 Garage Door Service10482 Baltimore Ave Suite 202 Beltsville, Maryland United States of America
24/7 Garage Door Service Company screws you when they know you are vulnerable Beltsville, Maryland
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Neighbor's remote operated my garage door. Left house and closed garage door; came home and it was open. Changed code-no help. Called this company from yellow pages who told me that as my garage door opener was an older model, it was on a "different frequency" and the only reliable fix was a new opener. I know I should have done a little research first, but because I was worried about security and needed the work done right away, I gave the go-ahead for the outrageous price of $600.
When I had time to think, I realized how ridiculous this price was and did research on the web. (I know, I know - a little late!) Found that a better opener with installation by Sears would have cost me half-$300!! This price even included two remotes and an outside keypad. Mine came with one remote and no keypad.
Though I certainly did not act with my usual caution and pre-purchase research, this company took advantage of knowing I felt insecure and, in effect, are guilty of price gouging.
PS They are not even licensed, have no fax, e-mail, or web page and are probably in a store front.
This report was posted on Ripoff Report on 10/31/2009 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/247-Garage-Door-Service/Beltsville-Maryland-20705/247-Garage-Door-Service-Company-screws-you-when-they-know-you-are-vulnerable-Beltsville-517787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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