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  • Report: #918535

Complaint Review: 24/7 PC Care

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  • Submitted: Fri, July 27, 2012
  • Updated: Thu, August 23, 2012

  • Reported By: Cassandra — west hills California United States of America
24/7 PC Care
Internet United States of America

24/7 PC Care PC Care 24/7 Calling to tell me my computer had been hacked, Internet

*Consumer Comment: answer

*Consumer Comment: "Junk" Files ripoff > 24 7 PC Care

*Consumer Comment: SCAM!!

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I got a phone call from a very rude woman who sounded strange. She was trying to get to the "computer owner" which sent off red flags right away. Once I told her I was the computer owner she started her task to try to get me in front of my computer. "Go to your computer now" and I said it is fine and then she said, "it has been hacked." She kept trying to get me to go to my computer so she could "show me".

I asked to be taken off the call list and she kept going!! I tried to counter saying if you know my computer had been hacked then what network was it on? I don't even know why I went there but I was so annoyed by her scare tactics I wanted to make her go off script. She told me she had to help me fix my PC. Did I mention it took three times for her to tell me she was with. It was an evil phone call that wasted my time and she was rude. I said a second time, My computer is fine, take us off your call list and hung up.

This report was posted on Ripoff Report on 07/27/2012 02:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/247-PC-Care/internet/247-PC-Care-PC-Care-247-Calling-to-tell-me-my-computer-had-been-hacked-Internet-918535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

answer

AUTHOR: Jeanski - (USA)

Sounds like the call I got too.  I think the only way to shut these people down is to warn everybody we know that it's a scam. When it becomes non-profitable they'll switch to another type of scheme.
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#2 Consumer Comment

"Junk" Files ripoff > 24 7 PC Care

AUTHOR: JayBrad - (United States of America)

I just got an unsolisted phone call saying they were 24 7 pc care from Microsoft, and they were calling to have me check my PC for Junk Files that would hurt my PC.. 



"go turn on your PC, I will wait"  Ronnie (Indian Accent phone 1-613-777-0611 which later answerd as 24 7 PC Care help desk !!) directed me to Events Log files where there were Warnings & Errors. 



I had disconnected my DSL line, as I feared they would try to hack me.. after several minutes of finding log files with errors & warnings,  I told them these were not junk files but simply Log Files..



he put on his supervisor who immediately argued with me when I said this was a very unusal phone call.  I asked for a call back number  "Kevin" gave me 987-654-3210  which did not work!!  they hung up on me !!!!  



This is a very BAD and deceptive approach to gain access to your PC..

How do we find these people & shut them down ???

try calling 1-613-777-0611 in "Texas" see these folks really are !!!!

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#3 Consumer Comment

SCAM!!

AUTHOR: Jeanski - (USA)

You were right to blow her off. I received the same call a few days ago. The guy wanted me to run the "eventvwr" program. Although this is a common Windows command, I wasn't familiar with it so I declined. I played along with him to see where it was going. When he got too pushy I just hung up.

I googled this "eventvwr" and I guess it's becoming a more common scam. Once you run the program it brings up all the errors your computer experienced while on the internet. This is common, but can look pretty scary to a novice.  The scammer prey on that fear and convince you to buy their program to clean it up.

TOTALLY UNNECESSARY!  Don't fall for it.
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