- Report: #1060792
Report - Rebuttal - Arbitrate
Complaint Review: 24/7 Exotics
24/7 Exotics184 Shuman Boulevard Suite 350 Naperville, Illinois USA
BluePay Processing BluePay "Brokering" credit card processing Naperville Illinois
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This company doesnt actually process credit cards even though they NEVER mention that to you when signing up. I signed up with them just a few weeks ago and after the first transaction i realized that they have FirstData (part of Wells Fargo) process their credit card transactions. Besides the lack of communication between these two companies they have complete different policies. I ran only a few transactions all of which took over 7 days to clear. Everytime i contact bluepay and inquired about a transaction they forwarded me to FirstData which 1. does NOT recognize bluepays merchant number 2. could not answer any questions or concerns about the transaction fees (which bluepay charges you). I cancelled my account after the first transaction when i realized what bluepay really is , a Brokering credit card processor. They will not comeout and say this outright and i suggest everyone shopping for a good processor that meets your needs and AVOID such companies as bluepay(Payhub is another). DEFINITELY do your research for reviews try merchantmaverick.com and for multiple quotes try cardfellow.com . Both of these websites were mentioned on several articles of the NY Times and seem to have an honest review of the many processing companies.
This report was posted on Ripoff Report on 06/20/2013 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/247-Exotics/Naperville-Illinois-60563/BluePay-Processing-BluePay-Brokering-credit-card-processing-Naperville-Illinois-1060792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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