- Report: #461087
Report - Rebuttal - Arbitrate
Complaint Review: 24Protect, Via Credit Adapter 3 In 1 Credit Check Website24Protect, Via Credit Adapter 3 In 1 Credit
24Protect, Via Credit Adapter 3 In 1 Credit Check Website24Protect, Via Credit Adapter 3 In 1 Creditcreditadapter.com Nationwide U.S.A.
24ProtectVia Credit Adapter; 3 In 1 Credit Check Website, 24Protect, Via Credit Adapter 3 In 1 Credit Affiliated With TransUnion Fraud Online Nationwide
*Consumer Comment: Credit Adapter, Privacy Matters, 24 hour protection
*Consumer Comment: My experience with CreditAdapter.com
SEVEN Phone Calls and TWO Faxes later over the course of 5 days and FOUR hours of being on the phone (note my patience at trying to resolve the problems they lay at their customer's feet), the "customer service" person states I need to call the same number I already called! Yeah! Start all over moron! (Needless to say, I cancelled service.)
I RECEIVED ZERO DATA AND 100% HEADACHE. All I got was email notices that my account was temporarily suspended and access blocked.
Here is a list of the numbers I have called:
(800) 305-3458 (over 3 times)
(800) 306-5659 (fax)
Then when transferred to the last person I spoke with, I: 1. confirmed creditadapter.com had on record my cancelled service 2. told them WHY (data above). After hearing the above, they had the gall to tell me to "Have a Nice Day." (BTW, they sent me an email telling me that there is nothing further I ned to do, but read to end of this report...to see what a lie that was.)
("God Give Me Strength." to not choke the living bejeezuz out of her.)
I have never written up complaints on any business before. I own and run my own business and realize how damaging posting bad word of mouth can be.
But creditadapter.com is just too much. I suspect that they rope you in with a 7-day no obligation free trial and then delay you for seven days so they can then start the billing cycle while you are still haranguing with them to try to get your account access sorted out so you see if their service is right for you.
I suspect they are in bed with: TransUnion (confirmed), Experian, Equifax and Intellius (not confirmed).
Have a nice day...indeed!
PS: By looking up another report on this site, I found out these guys were also going to scam me for a monthly payment to 24Protect, which they unscrupulously had signed me up for (in their "fine print"), so I had to call and cancel that as well.
24protect FAQ: http://www.24protect.com/PRO/(pol1fy2dbt4bag45q1tsnpbj)/Page/Help/Faq.aspx
Credit Adapter number: 1-800-492-3042
24protect phone number: 1-888-999-0562
This report was posted on Ripoff Report on 06/12/2009 11:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/24Protect-Via-Credit-Adapter-3-In-1-Credit-Check-Website24Protect-Via-Credit-Adapter-3-In-1-Credit/nationwide/24ProtectVia-Credit-Adapter-3-In-1-Credit-Check-Website-24Protect-Via-Credit-Adapter-3-461087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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