Rip-off Report REVIEW / Netbrands Media Corp's Commitment to Customer Satisfaction
Netbrands Media Corp's Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is this by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
By Ed Magedson - Founder, Rip-off Report
etbrands Media Corp approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Netbrands Media Corp did just that.
Netbrands Media Corp recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Reports Investigation Netbrands Media Corp has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
Netbrands Media Corp has gone through great lengths to make sure they try and resolve any and all customer issues. Netbrands Media Corp has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care off. Netbrands Media Corp stated From the moment an order comes into our system we make sure we keep all of our clients informed throughout the customization process. From e-mail updates, to friendly reminder calls, we try our best to make sure each and everyone of our clients receives nothing short of top notch customer service.
NETBRANDS MEDIA CORP CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
Netbrands Media Corp was founded in 2007 by 3 brothers out of a small garage in a small town outside of Houston, Texas. 2012, Netbrands Media Corp currently operates from its headquarters in Stafford, Texas and employs over 160 people. We are one of the leading innovators in the promotional products industry and are constantly improving our manufacturing process to be able to deliver the lowest prices in the industry while still keeping as many jobs in the United States as possible.
We are the logical alternative to your traditional supplier for promotional products, with a dedicated American sales and customer service team providing a superior customer experience. We can assuredly tell you that there is no one who cares more about your promotional products needs then Netbrands Media Corp.
WHY NETBRANDS MEDIA CORP IS BETTER THAN THEIR COMPEDITORS
One executive told Ripoff Report, Price, Quality, and Superior Service. There are hundreds if not thousands of promotional products suppliers, but few focus on the things that matter. We are constantly updating our online shopping sites to help make your ordering process is less confusing, more fun, and informative. Netbrands Media Corp continues its double digit growth pattern through positive customer experiences and through a core principal it has held onto, To create and keep as many jobs in the United States as possible. While many of our competitors shift more and more jobs to countries like Mexico and China, we are constantly innovating our manufacturing processes to allow us to keep those positions in the United States while still cost efficiently competing with foreign corporations. It is a duty to our clients and our country to help sustain an economy we both share.
Netbrands Media Corp / Statements from the owner.
My name is Mash and I am one of the founders at Netbrands Media Corp. First I would like to thank you for taking the time to review Netbrands Media Corp. and want to tell you a little about the company. I started Netbrands Media Corp as a garage start-up after I finished high school. I started out underfunded and overly optimistic. Throughout the growth of the company we experienced all sorts of growing pains. From having to constantly expand our sales and service teams to quadrupling our manufacturing capacities year over year. As we progressed through these growth stages we can admit there have been multiple times when we have dropped the ball and it is our responsibility to make those instances right and put in place processes to prevent or mitigate those issues from happening again. We're still a young company and are constantly updating our business processes through customer and employee feedback. Almost 5 years later Netbrands Media Corp, employs more then 160 people in the United States. We manufacture more then 100 thousand customized promotional items every single day, and are constantly engineering and innovating manufacturing processes to allow us to deliver a better quality product at a lower price. Without the support of our nearly 1 million clients and our dedicated and talented employees we would not be here today. I, and every employee at Netbrands Media Corp. appreciate and value the opportunity to earn your business.
At Netbrands Media Corp we pride ourselves over our talented team. We are a constantly growing group. From starting out as 3 brothers to now over 160 people working together like a family. We believe a positive work environment translates into exceptional customer service. That's our formula for continued growth and success.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, Netbrands Media Corp is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while working with their business.
After speaking with the management at Netbrands Media Corp and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Netbrands Media Corp a positive Rating. Netbrands Media Corp made efforts to ensure that all customers were satisfied and Mash assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
Mash, the co-founder and Chief Executive Officer of Netbrands Media Corp, stated We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service upon. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with Netbrands Media Corp remain strong, consistent and positive.
STATED IMPROVEMENTS FROM NETBRANDS MEDIA CORP.
Theyre new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Netbrands Media Corp tells Ripoff Report that they are willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
At Netbrands Media Corp we offer a 100% money back guarantee and pride ourselves in customer satisfaction. We use the highest quality materials, provide safe manufacturing environments for our production teams, and produce products in a manner that leaves the lowest possible carbon footprint in our environment.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY
Order Factory Direct. They don't outsource your order. Thats why you can except exceptionally low prices, customer service, and the quickest delivery times. Shop factory direct and save your self a lot of time and money.
.. Netbrands Media Corp is one of the fastest growing innovative manufacturers of promotional products in America. With millions of customized products delivered to satisfied clients every year, chance's are you've already received or run into one of our promotional products"
*Any consumer not receiving satisfaction from a member of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected]
This kind of dedication to customer service means that Netbrands Media Corp will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with Netbrands Media Corp, you are invited to contact them directly via email: [email protected]
(again, please be sure to cc: [email protected]
so we can keep track of the companys response and to insure customer satisfaction). You can call Netbrands Media Corp directly at 281-786-3764.
As always, Rip-off Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Netbrands Media Corp or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Reports Corporate Advocacy Program.. please contact us. [email protected]
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with Netbrands Media Corp., 24HourWristbands.com, Imprint.com, and OrderLanyards.com,
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Netbrands Media Corp's Commitment to Excellence and Consumer Satisfaction. ....
Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.