- Report: #1003683
Report - Rebuttal - Arbitrate
Complaint Review: 29 Prime, Inc. | Ripoff Report Verified
29 Prime, Inc. | Ripoff Report Verified2967 Michelson Dr Ste G467 Irvine, California United States of America
29 Prime, Inc. REVIEW: 29 Prime satisfaction guarantee. Ranks #6 Among All Advertising - Marketing Companies. 29 Prime, superior products, unprecedented value to business customers wishing to be found by prospective customers on local internet searches. GUARANTEE at least two keywords will appear on the first page of major search engines Google, Yahoo! Bing after 60 days. 29 Prime proprietary software aimed at getting more visibility for businesses. 29 Prime commitment to Ripoff Report Corporate Advocacy Program. Ripoff Report Verified
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Ripoff Report REVIEW / 29 Prime's Commitment to Customer Satisfaction
29 Prime joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. [continued below]....
Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
By Ripoff Report
29 Prime approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at 29 Prime did just that. 29 Prime has gone through great lengths to make sure they try and resolve any and all customer issues. 29 Prime has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren't taken care of. 29 Prime stated Every customer is different with unique needs and we hone in on what customers wants. Most of the time our customers are seeking greater online visibility--we make sure they get what they are looking for, and we simplify the process in a way they can understand. We want to build a long term relationship with our clients."
29 Prime CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
29 Prime is a full service search engine optimization and search engine marketing company, with hundreds of employees ready to serve you and your business." We understand the industry better than any of our competitors do and we will ensure that you get what you want from our services.
WHY 29 PRIME IS BETTER THAN THEIR COMPETITORS
Many internet advertising companies that are offering similar services simply do not have the capacity to do what they promise. 29 Prime's proprietary software, in addition to its army of specialists allow it to position your site where it needs to be--the top! With a dedication to customer service, 29 Prime has what it takes to meet your goals.
29 Prime / Statements from the owner.
My name is Russell Wallace and I am of the owner of 29 Prime. I would like to thank you for taking the time to review 29 Prime. 29 Prime provides the best internet advertising available, with a true commitment to customer satisfaction that is based on excellence, with your goals always our priority. From the inception of our relationship, we strive to deliver what you seek and we continually remain in contact with you so that we ensure your business needs are being satisfied.
PROPRIETARY AND EFFECTIVE SOFTWARE
At 29 Prime we pride ourselves in inventing a proprietary software that is like no other in the industry. The software is highly functional, and, among other things, sends out weekly reports to you so that you know how we are making your site more visible
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, 29 Prime is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business. After speaking with the management at 29 Prime and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give 29 Prime a positive Rating. 29 Prime made efforts to ensure that all customers were satisfied and Russell Wallace assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority. Russell Wallace, the CEO of 29 Prime, Inc., stated We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service upon. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with 29 Prime remain strong, consistent and positive.
STATED IMPROVEMENTS FROM 29 PRIME.
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. 29 Prime is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
At 29 Prime, we guarantee that customers will have at least two of their keywords indexed on the first page of major search engines such as Google, Bing and Yahoo! If at any time a customer has questions or concerns about their account, we look forward to answering their inquiries Monday through Friday.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY
Many online advertising companies are fly-by-night "companies" that are only out to make the sale, and offer no support afterwards. 29 Prime has been in the industry for over two years, with a consistent following of dedicated and satisfied customers. Our relationship with you only begins once you open an account. Unlike our competitors, we remain in contact with you weekly so that you know what we are doing for your business. Other companies simply take your money and do little, if anything, in return. *Any consumer not receiving satisfaction from a member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that 29 Prime will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with 29 Prime, you are invited to contact them directly via email: email@example.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call 29 Prime directly at 949-777-6616, ext. 706 and ask for Ashkan.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with 29 Prime or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with 29 Prime.
Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
..by consumers, for consumers
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This report was posted on Ripoff Report on 01/26/2013 02:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/29-Prime-Inc-Ripoff-Report-Verified/Irvine-California-92612/29-Prime-Inc-REVIEW-29-Prime-satisfaction-guarantee-Ranks-6-Among-All-Advertising-M-1003683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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