• Report: #790096

Complaint Review: 2nd SunTan www.2ndsuntan.com

  • Submitted: Tue, October 18, 2011
  • Updated: Tue, October 18, 2011

  • Reported By: Tropical Tan — Columbus Ohio United States of America
2nd SunTan www.2ndsuntan.com
Minneapolis, Minnesota United States of America

2nd SunTan www.2ndsuntan.com MATT - Second Sun Tan Horrible Service - Junk Beds - Lies Minneapolis, Minnesota

*REBUTTAL Owner of company: 2nd Sun Tan Changes

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We purchased 5 tanning beds off Matt from 2nd Sun Tan.  He never told the truth from the beginning, we only find this out after we got the equipment. Wrong year, hours meters had been changed, and even the new hour meters didnt' work after we got our equipment.  He is full of lies and bull, and will tell you whatever you need to get your money. Be wary of a company that will only take Credit Cards for a deposit, and not the full amount.  After getting took by matt, we finally found a good company to take care of me. I just wish I had found them before wasting my 35K on the beds from 2nd suntan.

This report was posted on Ripoff Report on 10/18/2011 08:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/2nd-SunTan-www2ndsuntancom/Minneapolis-Minnesota-/2nd-SunTan-www2ndsuntancom-MATT-Second-Sun-Tan-Horrible-Service-Junk-Beds-Lies-Mi-790096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

2nd Sun Tan Changes

AUTHOR: 2ndsuntan - ()

We so apologize for your bad experience! In the past, our website was just a listing service where other salon owners and tanning bed dealers could list equipment for sale, much like Craigslist or Ebay. Because we could not control the interaction between buyer and seller or monitor the customer service experience we decided to correct this so that salon owners, dealers and customers alike can experience 2nd Sun Tan's expertise and friendly customer service support. We are committed to providing 100% customer satisfaction.

The increased demand for our salon operations and support expertise, 2nd Sun Tan has transitioned into a full service New & Used Tanning Bed Distributor. We provide a variety of product, parts and expert installation services to meet all your needs. We ARE the one stop shop for new and used equipment, acrylics, parts, lamps and lotions.

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