- Report: #1083184
Report - Rebuttal - Arbitrate
Complaint Review: 3-8-1 Candles
3-8-1 Candles, Wisconsin USA
3-8-1 Candles quick to take your money but slow to make your candle and fulfill your order! wisconsin
*Author of original report: ACS is LIES!!!!!
*Author of original report: claims she never got emails about cancelation!
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So after watching so many Youtube videos of happy customers of 3-8-1 Candles I decided to buy one. I purched my order at the begining of August and my money was taken out immediatly but yet my candle was still awaiting fulfillment after 3 weeks. I emailed customer service to cancel my order and no one got back to me. I emailed 2 more times and still no response on canceling my order. I requested a cancelation on facebook on her page and each time I was told to contact customer service. After numerous times of requesting a cancelation and refund they sent me my candle anyways after I told them I did not want it anymroe.
I found out she scams people out of money and thinks people are winning expensive jewlery when in reality they are winning jewlery that is less than half of what she claims it is. Now I have a candle coming to me that I do not want.
BEWARE of this company because they will take your money ASAP but not do your candle until 3 weeks later. I didn't even order during any promotions so there was no way it could have taken that long.
After all my complaining they deleted my comments so that people could not see how scamming it is.
I understand she needs to make money but when someone asks to cancel an order and get a refund before the order is even processed then you need to do that and respond to your customers otherwise you will have no customers.
BAD BUSINESS STAY AWAY!!!!!
This report was posted on Ripoff Report on 09/10/2013 06:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/3-8-1-Candles/Wisconsin/3-8-1-Candles-quick-to-take-your-money-but-slow-to-make-your-candle-and-fulfill-your-orde-1083184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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