- Report: #93666
Report - Rebuttal - Arbitrate
Complaint Review: 3 Day Blinds
3 Day Blinds2220 East Ceritos Avenue Laguna Hills, California U.S.A.
3 Day Blinds Ripoff Blind sided with a bait and switch at 3 Day Blinds Laguna Hills California
*UPDATE Employee: 3 Day Blinds Rebuttal
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When I compared my invoice to my friends I learned that I was sold a different blind than my friend to the tune of a 90% higher price--Hello!!!! I called customer service and they acted like it was my fault. I asked them what was the apartment quality blind and they told me that would be the View Pointe. So I asked how in the hell did I get the most expensive vertical blind --the Ultima!! Apparently, according to Customer CARE, I should have known better. In the showroom there is no explanation that there are different qualities of identical looking vertical blinds and nobody explained this to me. Customer "CARE" told me it was my problem and they could not do anything. This company has some major communication issues with their satellite operations.
I called three other showrooms and asked what the apartment quality vertical blinds were and they all told me that it was a View Pointe. So...is it my responsibility as a customer to make sure that the 3 DAY BLIND salesperson serving me is up to date on the product he/she is selling.
In short, if you are going to deal with 3 Day Blinds you better do your homework and make sure your sales rep is well versed on the terminology of their product.
Enter at Your Own Risk
Blind Sided at 3 Day Blinds
Mission Viejo, California
This report was posted on Ripoff Report on 06/04/2004 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/3-Day-Blinds/Laguna-Hills-California-92653/3-Day-Blinds-Ripoff-Blind-sided-with-a-bait-and-switch-at-3-Day-Blinds-Laguna-Hills-Califo-93666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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