• Report: #661974

Complaint Review: 3 Day Blinds

  • Submitted: Sun, November 14, 2010
  • Updated: Thu, April 21, 2011

  • Reported By: Joe — California United States of America
3 Day Blinds
Internet United States of America

3 Day Blinds 3 Day Blinds does not honor its Lifetime Warranty Internet

*UPDATE Employee: 3 Day Blinds Rebuttal

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I have honeycomb shades from 3 Day Blinds that are falling apart. The glue that holds the cells together doesn't hold them together any longer. I called, emailed several times and was told 1) that the lifetime warranty doesn't cover defective materials, 2) that the lifetime warranty only lasts 5 years, but its pretty clear from their website http://3dayblinds.com/Resources/Warranty.aspx what their warranty is. They just don't honor it.


Watch out, stay way from 3 Day Blinds, thier word and their warranty aren't worth anything.

This report was posted on Ripoff Report on 11/14/2010 11:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/3-Day-Blinds/internet/3-Day-Blinds-3-Day-Blinds-does-not-honor-its-Lifetime-Warranty-Internet-661974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

3 Day Blinds Rebuttal

AUTHOR: Customer Service - 3 Day Blinds - (United States of America)

3 Day Blinds offers a competitive limited lifetime warranty, in which all manufacturing defects are covered.  This particular case was a matter of natural wear and tear, deterioration over time which is not part of the warranty. The link provided on the complaint is a valid link directly to the 3 Day Blinds website that explains that natural wear and tear are not covered under the limited lifetime warranty.
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