- Report: #1058724
Report - Rebuttal - Arbitrate
Complaint Review: 3 Point Lender Services
3 Point Lender ServicesIrvine, California USA
3 Point Lender Services Kim Guevara, Ignorant Management, Non Payment, Vendor Abuse, BEWARE Irvine California
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I cannot express the amount of regret I now carry for ever signing up and accepting work from 3 Point Lender Services. The level of incompetence and lack of respect I received from the management at 3 point Lender Services is jaw dropping. From the very start I was repeatedly amazed at the lack of industry knowledge and vile personality portrayed by the “Operations Manager” Kim Guevara. It could not have been said better than in a previous complaint I am now aware of stating “The manager Kim Guevara is the most incompetent, condescending and downright rude person I have spoken with in 10 years of industry work.” I could not have worded that any better if I tried. I am not even sure exactly what purpose Kim Guevara serves at 3 Point Lender Services as she has yet to provide any assistance or personally resolve a situation. Any time I have ever spoken with her regarding either a question on a property or payment issue, and there were plenty, I was either transferred to another staff member in the company or had my question simply talked around and left unanswered. I cannot begin to understand what must be an even larger level of incompetence at the level of upper management for ever hiring a person that ignorant. I have been constantly subjected to idiotic rants, juvenile scolding and empty threats from Kim Guevara to the point I had no choice but to sever all ties with 3 point Lender Services. The final straw was after going 4 months without any form of payment I was informed by a very rude voicemail that if I did not continue working properties, that I had never been paid for in atleast 3 months, I would be backed charged and have my payments cut. When I voiced my concern of this issue to Kim Guevara I was simply told that is how it is and I would get paid when they got paid and if I did not continue working for free I would have my “payments reduced”. Please do yourself a favor and read up on 3 Point Lender Services before ever subjecting yourself to this type of treatment. Companies like 3 Point Lender Services and the people in charge like Kim Guevara are ruining this industry.
This report was posted on Ripoff Report on 06/12/2013 07:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/3-Point-Lender-Services/Irvine-California/3-Point-Lender-Services-Kim-Guevara-Ignorant-Management-Non-Payment-Vendor-Abuse-BEW-1058724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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