- Report: #941970
Report - Rebuttal - Arbitrate
Complaint Review: 303 Taxi
303 Taxi Cab # 533 Bait & Switch Internet
This price is located on their website as a flat rate. Does not mention any additional charges or toll charges of any sort.
I used them to get to the airport and paid $55, coming back the guy charged $58. When I expressed that it is supposed to be a flat rate he argued and insisted it was $58. I wasn't going to stand there and argue with the guy after an 8 hour flight.
I called the company when I got in the house and she tried telling me that the flat rate is $57, I explained that their website clearly states that it is $55 and that is what I paid on the way to the airport.
She had no answer or explanation. She asked if I wanted to speak to the complaint department and she simply dumped me back to the main menu, which puts you on hold.
I will NEVER use this company again. They lost a lot of repeat business due to their bait and switch tactics. And the driver lost a $10 tip due to the BAIT & SWITCH crap. It really is not about the $3, it is about the principal. Absolutely disgusted.
This report was posted on Ripoff Report on 09/16/2012 10:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/303-Taxi/internet/303-Taxi-Cab-533-Bait-Switch-Internet-941970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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