Report: #1090884

Complaint Review: 360 Biometrics - San Jose California

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Ripoff Report is Xcentric Ventures

Submitted: Thu, October 10, 2013
Updated: Thu, October 10, 2013
Reported By: Rafael — Homestead Florida

Author Not Confirmed

Why?

360 Biometrics 3230 Gleneeden Way San Jose, California USA

Phone: 408-850-8116
Web: http://360biometrics.com/
Category: Computer Software

360 Biometrics Change shipping policy after USPS lost package San Jose California

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I order finger readers from them and they shipped to the wrong address. When I complaint asking for a refund, because their website said all their shipments were insured, they refuse to do so and deleted the insured part from their shipping policies.

Although I have been a customer from more than 2 years they did not care about it. Also after paying $2,500 for a software that never worked well they wanted to charge me for supprt and maintenance. It looks like if this is a company were only one or two people work. Be careful if you use their services, they will try to charge you for stuff you don't need.

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This report was posted on Ripoff Report on 10/10/2013 07:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/360-biometrics/san-jose-california-95117/360-biometrics-change-shipping-policy-after-usps-lost-package-san-jose-california-1090884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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