• Report: #1028804

Complaint Review: 360 Pros

  • Submitted: Thu, March 14, 2013
  • Updated: Thu, March 14, 2013

  • Reported By: bwood — arlington Texas United States of America
360 Pros
47-09 30th St Ste 201 Long Island City, New York United States of America

360 Pros FALSE ADVERTISEMENT!!! They give you an assessment and a fee, you pay it then weeks past before you find out they can't fix it or they send it back to you and it's still broke! Long Island City, New York

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They gave me an assessment and a fee to fix the xbox.  I paid it and then 3 weeks later I received an

email saying that you couldn't fix it, so I sent another Xbox for them to fix.  About 6 weeks later I received it and it didn't work.  I sent it back and it took them over a month to tell me that it couldn't be fixed.  I wasted over 3 months with this company.  I then went and looked at their reviews on the internet and apparently this is common practice for their company. I had to call 4 times to get reimbursed and most the phone calls I made I never received a return phone call.  I sent emails that weren't returned, phone calls weren't returned, I even kept names and that didn't help.  Dont use this company, very poor customer service and business practice.  After all the time I spent with this joke as a company, it would have been a lot cheaper to buy a new one! 

This report was posted on Ripoff Report on 03/14/2013 02:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/360-Pros/Long-Island-City-New-York-11101-U/360-Pros-FALSE-ADVERTISEMENT-They-give-you-an-assessment-and-a-fee-you-pay-it-then-we-1028804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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