- Report: #1090884
Report - Rebuttal - Arbitrate
Complaint Review: 360 Biometrics
360 Biometrics3230 Gleneeden Way San Jose, California USA
360 Biometrics Change shipping policy after USPS lost package San Jose California
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I order finger readers from them and they shipped to the wrong address. When I complaint asking for a refund, because their website said all their shipments were insured, they refuse to do so and deleted the insured part from their shipping policies.
Although I have been a customer from more than 2 years they did not care about it. Also after paying $2,500 for a software that never worked well they wanted to charge me for supprt and maintenance. It looks like if this is a company were only one or two people work. Be careful if you use their services, they will try to charge you for stuff you don't need.
This report was posted on Ripoff Report on 10/10/2013 07:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/360-Biometrics/San-Jose-California-95117/360-Biometrics-Change-shipping-policy-after-USPS-lost-package-San-Jose-California-1090884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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