- Report: #1066874
Report - Rebuttal - Arbitrate
Complaint Review: 365 Professional
365 Professional200 East 66th Street #4004 New York, New York USA
365 Professional Failed to Deliver Software New York New York
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My circumstances are the same as the report entered in February 2013. I ordered software, to be delivered electronically, and 27 hours later, apart from an invoice promising delivery within 24 hours (see 365 Rebuttal on 21st Feb) I have no software. I have emailed, and left two voicemails, because their Customer Service is apparently not operational
Normally one would allow a supplier time to deliver, but with electronic delivery, there is no excuse for this kind of delay. It should be virtually immediate - they should be able to provide the download site and key almost by return. Having just made a fourth call to customer service, with no response, I am submitting this report
This report was posted on Ripoff Report on 07/14/2013 06:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/365-Professional/New-York-New-York-10065/365-Professional-Failed-to-Deliver-Software-New-York-New-York-1066874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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