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  • Report: #1040341

Complaint Review: 365 Professionals software

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  • Submitted: Wed, April 03, 2013
  • Updated: Wed, April 03, 2013

  • Reported By: Pad — Devon
365 Professionals software
USA Internet United States of America

365 Professionals software Like others here; download of software but with invalid key; no response from 365 Professionals within promised timescales, Internet

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I bought two lots of software: MS Onenote for Windows & MS Office for Mac.

MS Office download but with an invalid key. I immediately contacted the company via e-mail but had no response. After a few hours, I opened a Refund request. This time, I received an automated reply saying I would hear within 24 hours. I did not. No reply has appeared on-line within My Account. 

I e-mailed again. I also wrote via the website. I am still awaiting any response at all. It is now nearly 36 hours since my original e-mail.

I am becoming very suspicious indeed as the company set out very clear timescales for responses.

    


This report was posted on Ripoff Report on 04/03/2013 11:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/365-Professionals-software/internet/365-Professionals-software-Like-others-here-download-of-software-but-with-invalid-key-n-1040341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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