• Report: #1046200

Complaint Review: 3dxstar.com & Manwin Billing

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  • Submitted: Thu, April 25, 2013
  • Updated: Thu, April 25, 2013

  • Reported By: Internet
3dxstar.com & Manwin Billing
Internet United States of America

3dxstar.com & Manwin Billing porn stars in your face babes in your face a** d*ckted milf in your face Manwin Billing recurring billing scam, overseas billing, credit card fraud, nvidia 3d vision, Internet

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Site does not list that 3D vision is not supported in the trial.  There is no 3d vision steam, and you can't download with a trial.

If you try to cancel, the form submission and live chat both are broken.  If you use their billing support link, it takes you to a processor they don't use.

So you follow the actual charge to the real processor and they don't give a refund.  It's a total scam.  Not to mention now some overseas agent has your billing information.

You'll have to wait till a reputable site hosts 3d porn.  Because that time is not now.  This company and the billing agent are scam artists.

Here is the discussion below.  Wasting an hour doing this.  YAY.

Welcome to Probiller Support   3:18:25 p.m.   Ian has joined the conversation.

Ian    3:18:29 p.m.    Welcome to Billing Support. How can I help you?

Me    3:18:45 p.m.    Need to cancel and have refunded a trial at 3dxstar

Ian    3:19:13 p.m.    I can help you with that. Could I please have the email address linked to the account?

Me    3:19:15 p.m.    they don't notate their trial does not support the hardware I use, and their cancel form\chat does not work.
        3:19:21 p.m.   email provided

        3:21:24 p.m.    Your connection has been idle for 0:03:00. You have to type something within 0:02:00 to remain active on this chat.

Ian    3:21:26 p.m.    Thank you, one moment please.
         3:23:00 p.m.    on Thu 2013-Apr-25 you were charged 1.95 for http://www.3dxstar.com
         3:23:02 p.m.    Is there any particular reason why you are cancelling today? Is it cost or content?

Me    3:23:16 p.m.    Neither. Does not work.

Ian    3:23:26 p.m.    I can set you up with a discounted rate, 3 months for 39.94?

Me    3:23:32 p.m.    Doesn't specify that the trial doesn't work with Nvidia.
         3:23:48 p.m.    Not interested

Ian    3:23:54 p.m.    I have canceled the billing on the account and sent you an email to confirm. There will be no further charges. You will still have access for the remainder of the paid-period.
         3:23:56 p.m.    Is there anything else I might be able to assist you with, or any other questions you may have about your account?

Me    3:24:10 p.m.    Yes, a refund of the payment.

Ian    3:24:20 p.m.    Due to the nature of the site and the downloadable content, we cannot remove the access that has been granted or the charge that has been processed.

Me    3:24:33 p.m.    The content for Nvidia is not downloaded
        3:24:41 p.m.    *downloadable

Ian    3:25:53 p.m.    we strictly have a no refund policy

Me    3:26:59 p.m.    I'm sure you do. But you state its because of content. I can not access the content.

Ian    3:27:23 p.m.    I can transfer you to technical support to resolve this tech issue?

Me    3:27:39 p.m.    There is not a technical issue. It's an advertising issue.
        3:27:59 p.m.    They do not state the trial does not allow downloading of videos, which is required for Nvidia support.
        3:28:09 p.m.    So you state you can't refund because content is downloadable, that is false.
        3:28:29 p.m.    I can neither view, nor download the content, and that is not notated in the trial.
        3:30:30 p.m.    Your connection has been idle for 0:03:00. You have to type something within 0:02:00 to remain active on this chat.

Ian    3:30:52 p.m.    Ok I will put this information on your file. Thanks for the feedback

Me    3:31:20 p.m.    I don't need a note in the file, I need a refund. Browse to 3dxstar.com
        3:31:37 p.m.    Please point me to where it says 3d vision is not supported in the trial

Ian    3:32:09 p.m.    Sir as I said there is no refund of your 1.95

Me    3:32:18 p.m.    Why?

Ian    3:32:36 p.m.    All the terms and conditions are clearly stated on the site

Me    3:32:47 p.m.    Actually they're not. That's the point.
        3:33:17 p.m.    Please copy and paste where it says that the trial does not work for 3d vision.
        3:35:17 p.m.    Your connection has been idle for 0:03:00. You have to type something within 0:02:00 to remain active on this chat.

Me    3:35:29 p.m.    ?
        3:38:17 p.m.    Your connection has been idle for 0:03:00. You have to type something within 0:02:00 to remain active on this chat.

Me    3:38:33 p.m.    Have you found it yet?

Ian    3:38:41 p.m.    Thank you, one moment please.
         3:41:18 p.m.    Your connection has been idle for 0:03:00. You have to type something within 0:02:00 to remain active on this chat.

Me    3:41:42 p.m.    Sure, just have to keep the chat active
        3:44:19 p.m.    Your connection has been idle for 0:03:00. You have to type something within 0:02:00 to remain active on this chat.

Me    3:44:41 p.m.    Do you need me to send you a link to help you?

Ian    3:44:41 p.m.    Thank you, one moment please.

Me    3:45:01 p.m.    That's an automated reply

No meaningful contact after this.

This report was posted on Ripoff Report on 04/25/2013 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/3dxstarcom-Manwin-Billing/internet/3dxstarcom-Manwin-Billing-porn-stars-in-your-face-babes-in-your-face-a-dckted-milf-i-1046200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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