• Report: #1017222

Complaint Review: 4 All Vitamins

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  • Submitted: Wed, February 20, 2013
  • Updated: Thu, February 21, 2013

  • Reported By: Amy — Columbia South Carolina United States of America
4 All Vitamins
19 Boulevard QueensburyInternet, New York United States of America

4 All Vitamins www.4allvitamins.com - They say they ship immediately but it takes 2 weeks - QueensburyInternet, New York

*Author of original report: Thank you, total refunded

*REBUTTAL Owner of company: Sorry for Delay, No Restocking Fee

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Their website said they would ship the product I ordered immediately.  Instead, they shipped it EXACTLY 2 weeks later.  I didn't need it anymore because it was for a vacation and the day they shipped it I left for vacation.  I SPECIFICALLY ordered from 4 All Vitamins because they said it shipped immediately.

Now they want a 20% restocking fee for their screw up.  I don't think so.  I'm gonna take this up with my credit card company.

Don't order from these SCAMMERS!!!!!!

This report was posted on Ripoff Report on 02/20/2013 07:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/4-All-Vitamins/QueensburyInternet-New-York-12804/4-All-Vitamins-www4allvitaminscom-They-say-they-ship-immediately-but-it-takes-2-weeks-1017222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Thank you, total refunded

AUTHOR: amyclaire1976 - ()

All4Vitamins.com did recently refund my total amount due.  Thank you. 

I posted on Ripoff Report and Facebook because All4Vitamins customer service department originally refused my request for a full refund for the delayed shipment.  It was not until after I notified customer service that the company agreed via Ripoff Report to refund the entire amount, that they conceded.

However, they were extremely polite and I commend All4Vitamins.com on how it handled my complaint.  Thank you again.
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#2 REBUTTAL Owner of company

Sorry for Delay, No Restocking Fee

AUTHOR: 4allvitamins ceo - (U.S.A.)

I'm very sorry about the unexpected delay on your order, but it was not intentional.  There was no need to post 30+ spam comments on Facebook and elsewhere about a minor issue that is easily resolved.  If you contact customer service, they will waive any restocking fee for you.  
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