- Report: #944415
Report - Rebuttal - Arbitrate
Complaint Review: 4 Star Getaways
4 Star Getaways9438 Us Hwy 19N, #108, Port Richey,, Florida United States of America
4 Star Getaways Vacation Promotions They sold me a vacation package in March of 2010 that was good for 3 years then called in Aug. 2012 saying it was expired and to extend it for a year pay $150. It didn't even expire until 3/10/13 Port Richey, Florida
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I haven't used any of them then in August they called informing me that it had expired which had not (but I hadn't found my paper work) and that they would extend it first for 6 months and then Brook said she would make an exception and give me 12 months extension for $150.
They said all of them were transferable so I figured I could sell all but the Orlando one and basically get my vacation paid for.
After reading one of the reports it sounds like I would get ripped off more if I actually tried to take one of the vacations. I just about sent an email to see if anyone was interested in purchasing one of the packages. Wow they sure got me hook line and sinker.
I did do the extension but sent a dispute to my credit card company and once I make a copy of one of the reports I don't see them having trouble crediting my account.
I sent an email to Brook who previously was very sweet but would never answer the phone or return my calls once she knew I wasn't happy. I informed her that I was sending a dispute to my credit card company.
I sent that on 9/11/12 but they sent out an invoice that showed what I paid in 2010 and it only showed a 4day/ 3 night to the location of my choice and then a list of destinations. Which indicates to me they are only acknowledging that I have only that vacation package instead of the 4 I previously purchased.
What a joke. I'm so discusted and feel taken advantage of.
This report was posted on Ripoff Report on 09/20/2012 08:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/4-Star-Getaways/Port-Richey-Florida-34668/4-Star-Getaways-Vacation-Promotions-They-sold-me-a-vacation-package-in-March-of-2010-that-944415. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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