• Report: #115390

Complaint Review: 4 Wheel Parts, Pro Comp Tires, Cooper Tires

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  • Submitted: Sat, October 30, 2004
  • Updated: Mon, August 25, 2008

  • Reported By:Mobile Oklahoma
4 Wheel Parts, Pro Comp Tires, Cooper Tires
801 W. Artesia Blvd Compton, California U.S.A.

4 Wheel Parts, Pro Comp Tires, Cooper Tires ripoff PRO COMP TIRE SEPARATION CAUSES TRUCK CRASH ripoff Compton Nationwide

*UPDATE Employee: AVOID US AT ALL COST

*Consumer Suggestion: Wrongful Death & Personal Injury Lawsuits Were Filed Against Cooper Tire Company

*Consumer Suggestion: Pro Comp Blems Sold On The Internet Cheap

*Consumer Suggestion: A Torrent of Internet Complaints Reveal a Major Problem With Pro Comp A/T's

*Consumer Comment: State Agency Unleashes 15 Violations Upon 4 Wheel Parts

*Consumer Comment: State Agency Unleashes 15 Violations Upon 4 Wheel Parts

*Consumer Comment: State Agency Unleashes 15 Violations Upon 4 Wheel Parts

*Consumer Suggestion: THE PHOTO SAYS IT ALL

*Consumer Suggestion: Pro Comp Trying to Hide Tire Defect Problem

*Consumer Suggestion: $100.00 Tire Warranty Not Being Honored/Scams--ripoff

*Consumer Suggestion: 4 Wheel Parts - Pro Comp Tires - Cooper Tires Rip-Off Defective tires - fraud, cover-up, dangerous product, dishonest

*Consumer Suggestion: Another Crash from Pro Comp Tire Separation

*Consumer Suggestion: My Pro Comp Tires Seperated On Me As Well

*Consumer Suggestion: Defective Pro Comp Tires, Replaced them at 15K

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THE PHOTO SAYS IT ALL

I purchased a set of Pro Comp X-terrain 33x12.50x17, Load Range D, from 4 Wheel Parts. At only 5,000 miles my truck began to pull to one side of the road, so I took it back to 4 Wheel Parts and spent even more money for a second alignment. At about 7,000 miles I noticed a small vibration, which was intermittent making it extremely difficult to locate what was causing it and where it was coming from. The mechanics at 4 Wheel Parts couldn't here anything at all.

Later that weekend, I and my girlfriend loaded up our new jet skis and headed up for the lake, when both front tire treads separated causing us to go off the road and crash. My truck had minor damage, but our new jet skis were destroyed and my girlfriend would not stop crying.

I contacted 4 Wheel Parts along with Pro Comp Tires about a week later(800) 776-0767 . They told me that I had exceeded the design weight limitations of their tires, which was a crock. Not only were they not responsible for any damages, they were not going to even replace the brand new DEFECTIVE TIRES I had purchased. I AM LIVID!!

If this has happened to you and/or you know anyone who has had Pro Comp Defect problems, such as Bulges, Severe Tire Pulls, and/or Tire Tread Separations please file a complaint with the National Highway Traffic Safety Administration below:

http://www-odi.nhtsa.dot.gov/ivoq/

Kevin
Plano, Texas
U.S.A.

This report was posted on Ripoff Report on 10/30/2004 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/4-Wheel-Parts-Pro-Comp-Tires-Cooper-Tires/Compton-California-90221/4-Wheel-Parts-Pro-Comp-Tires-Cooper-Tires-ripoff-PRO-COMP-TIRE-SEPARATION-CAUSES-TRUCK-C-115390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 14Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

AVOID US AT ALL COST

AUTHOR: Mcduff - (U.S.A.)

4 Wheel Parts Performance Centers, d.b.a Pro Competition Tire, retain several Nationwide Unsatisfactory Records for Failing to Respond to Consumer Complaints, along with having been issued 19 Violations from the State Enforcement Agency, 'Consumer Affairs' (BAR). ??

Specifically, but not limited to, violating several sections of the Business and Professions Code depicted below:??

Section 9884.7 (a)(1) False and Misleading Statements?
Section 9884.8 Invoice Requirements?
Section 988.4.9 (a) Estimate Requirements?
Section 3373 Inserting/Withholding info to cause document to be False/Misleading??

Furthermore, the Office of the L.A. District Attorney's Office has stated in their letter to us, 'Your correspondence raises an issue of possible Unlawful and Deceptive Business Practices' of Transamerican Auto parts. ??

A search via the internet under, '4 Wheel Parts 19 Violations' will reveal a fraction of the actual documents of the states investigation and violations. The Supervisor of the Consumer Affairs (BAR),??

Bureau of Automotive Repair
?Mr. Matt Loftus ?
1180 Durfee Ave.?
South Elmonte, 91733??

An entire copy may also be requested from the California Office of Attorney General?may also be contacted directly @ (626) 575-7037??

If it is deemed necessary to file a complaint against these companies, you may do so at just of the following links below:??

http://wwwodi.nhtsa.dot.gov/ivoq/index.cfm?
https://app.dca.ca.gov/bar/complaints.asp?
http://ag.ca.gov/consumers/mailform.htm?
http://www.ic3.gov/default.aspx?



PLEASE REVIEW BELOW FOR COMPANY HISTORY
http://www.ripoffreport.com/reports/0/146/RipOff0146640.htm
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#2 Consumer Suggestion

Wrongful Death & Personal Injury Lawsuits Were Filed Against Cooper Tire Company

AUTHOR: Andy - (U.S.A.)

I ran a search on the internet and found out that Wrongful Death & Personal Injury Lawsuits Filed Were Against Cooper Tire Company

The Firm Greene, Broillet, Panish, & Wheeler of Santa Monica, California initiated these lawsuites.
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#3 Consumer Suggestion

Pro Comp Blems Sold On The Internet Cheap

AUTHOR: Jimmy - (U.S.A.)

The following responses was posted on another website containing the subject 4 Wheel Parts Performance Centers:



(I was on a website one time & dont remember which one it was, but they were selling blem tires. Guess what tires they were? PROCOMP.) Plainfield, Illinois



In addition, www.tirerack.com is one of the largest tire distributors in the nation. It puts all major tires against each other and tests/rates them on Price/Performance/Warranty, etc, except for PRO COMP TIRES made by Cooper Tires.



Please visit www.tirerack.com and L@@k for yourselves.



In conslusion, the actual documetns/invoices that have recently incriminated 4 Wheel Parts/Pro Comp Tires have been posted and the bottom of this link below:






www.ripoffreport.com/Auto-Dealers/Chevrolet-General-Mo/chevrolet-general-motors-p-7ED8D.htm
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#4 Consumer Suggestion

A Torrent of Internet Complaints Reveal a Major Problem With Pro Comp A/T's

AUTHOR: Fawk - (U.S.A.)

A Torrent of Internet Complaints Reveal a Major Defect Problem With Pro Comp A/T's Made By Cooper Tires, Which Pro Comp is Owned/Operated by 4 Wheel Parts.



Yet another consumer tire complaint has been retrieved from forum below:



Ain't had any problems with the 4WP in Austin, bought my 3in ProComp for the Ram there, $600 for a stage 1 kit.



sorry, but I allways knew those ProComp's were s**t. I knew a guy that ran 35s on his 86 Chubby, things were gone in less than 5,000 miles. I put over 55K, almost got 60K, on my BFG muds (rotated every other oil change)





Author comment:



I'll be 100% honest with everyone, 4 Wheel Parts has excellent selection and cheap prices, and the service is just like a SWAP MEET. Others have said that 4WP is a SWAP MEET with make up, take the make up off and you see the *%#**#%



Everything is great until something goes very, very wrong.
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#5 Consumer Comment

State Agency Unleashes 15 Violations Upon 4 Wheel Parts

AUTHOR: Kevin - (U.S.A.)

The State Agency, Bureau of Automotive Repair has completed their several month long Fraud investigation into the company known as 4 Wheel Parts Performance Centers/Transamerican Auto Parts Inc. This company operates a nationwide chain of off-road stores, Including but not limited to the SELLING of Factory Truck Warranties Redeemable At All Major Nationwide Dealerships, and is also in the business of selling aftermarket parts/accessories to dealerships nationwide.



Several questionable issues delayed and/or interfered with the State Agencies abilities to complete their full investigation into this business entities transactions/conduct. One such example was the, Failure to produce documents/invoices in timely manner and/or the deliberate withholding of these documents to gain a strategic advantage, which is a violation of the business and professions code.



President Gregory W. Adler of 4 Wheel Parts Performance Centers/Transamerican Auto Parts Inc. has vehemently denied any wrong doing to date and has stated via the internet that, The customer is number one at 4 Wheel Parts.



However, his statement completely contradicts his companies Nationwide Better Business Bureau Company Reliability Reports of having an Unsatisfactory Performance Record which the report includes the following specifics below:



*Delivery Issues,*Difficulty Obtaining Refunds,*Overcharging,*Poor Installation,

*Poor Customer Service,*Billing Disputes,*Failure to Deliver *Ordered Merchandise *Missing Items, and Incorrect Items.



All of the BBB's Company Reliability Reports on 4WP/Transamerican Auto Parts along with incriminating documents, invoices, etc., can be obtained at the following VERY IMPORANT LINK BELOW:



www.ripoffreport.com/reports/ripoff112163.htm



Furthermore, Mr. Gregory W. Adler's statement of, The Customer is Number 1 is once again contradicted by the 15 Violations issued by the State Agency, Bureau of Automotive Repair.



This is just some of the following State Agencies final report violation subject matter that will be available:



Written False and Misleading Statements etc.



Failure to Provide Written and Revised Signed Estimates etc.



Charging for Items Not Specifically Described etc.



Installation of Non-Calibrated (Zero-Mile) Odometer, installed on factory leased trucks.



Several severe offenses were committed by 4WP; unfortunately no enforcement action was taken, due to the fact that there are no laws/enforcement regulations and/or legislation on the books to date.



The State Investigator audited the annual idler arm sales records between a major GM dealership and 4 Wheel Parts. Service Manager stated (name withheld), That after approximately (600) 1500 series idler arms were sold to 4 Wheel Parts, they began to return them for credit/exchange. Service Manager continued, I know that you are not installing these parts on factory stock trucks, but installing them on trucks with larger wheels and tires that puts a huge strain/wear on these parts causing them to wear prematurely.



Not only am I going to stop crediting you these idler arm parts, I'm going to stop selling them to you altogether. 4 Wheel Parts were purchasing factory stock parts and stating that they were Heavy Duty to handle larger wheels and tires. ANOTHER VIOLATION issued by the State Agency.



10 other violations were issued that were similar in nature.



This 15 violation State Agency report has been brought to you at terrible cost and sacrifice to me. You may obtain a Bureau of Automotive Repair Records Management/Subpoena Unit Form explaining in detail how only your counsel may obtain this very important report at www.autorepair.ca.gov/stdhome.asp or write to:



Consumer Affairs

Bureau of Automotive Repair (Main Office)

C/o 4 Wheel Parts Fraud Investigation (FL 2004009600)

400 R Street, Suite 5200

Sacramento, CA 95814

(916)-322-3333



Please make the necessary contractual changes and/or cease to do business with such companies who seek to obtain huge profit gains at the terrible expense/losses to others and/or hard working business entities.



Companies who retain such lousy Unsatisfactory Performance Records with the Better Business Bureau should not even be considered as business candidates. He who plays in the dirt shall also get dirty as well.



VERY IMPORTANT LINK BELOW (READ ENTIRE CONTENTS):

www.ripoffreport.com/reports/ripoff112163.htm



Thank You
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#6 Consumer Comment

State Agency Unleashes 15 Violations Upon 4 Wheel Parts

AUTHOR: Kevin - (U.S.A.)

The State Agency, Bureau of Automotive Repair has completed their several month long Fraud investigation into the company known as 4 Wheel Parts Performance Centers/Transamerican Auto Parts Inc. This company operates a nationwide chain of off-road stores, Including but not limited to the SELLING of Factory Truck Warranties Redeemable At All Major Nationwide Dealerships, and is also in the business of selling aftermarket parts/accessories to dealerships nationwide.



Several questionable issues delayed and/or interfered with the State Agencies abilities to complete their full investigation into this business entities transactions/conduct. One such example was the, Failure to produce documents/invoices in timely manner and/or the deliberate withholding of these documents to gain a strategic advantage, which is a violation of the business and professions code.



President Gregory W. Adler of 4 Wheel Parts Performance Centers/Transamerican Auto Parts Inc. has vehemently denied any wrong doing to date and has stated via the internet that, The customer is number one at 4 Wheel Parts.



However, his statement completely contradicts his companies Nationwide Better Business Bureau Company Reliability Reports of having an Unsatisfactory Performance Record which the report includes the following specifics below:



*Delivery Issues,*Difficulty Obtaining Refunds,*Overcharging,*Poor Installation,

*Poor Customer Service,*Billing Disputes,*Failure to Deliver *Ordered Merchandise *Missing Items, and Incorrect Items.



All of the BBB's Company Reliability Reports on 4WP/Transamerican Auto Parts along with incriminating documents, invoices, etc., can be obtained at the following VERY IMPORANT LINK BELOW:



www.ripoffreport.com/reports/ripoff112163.htm



Furthermore, Mr. Gregory W. Adler's statement of, The Customer is Number 1 is once again contradicted by the 15 Violations issued by the State Agency, Bureau of Automotive Repair.



This is just some of the following State Agencies final report violation subject matter that will be available:



Written False and Misleading Statements etc.



Failure to Provide Written and Revised Signed Estimates etc.



Charging for Items Not Specifically Described etc.



Installation of Non-Calibrated (Zero-Mile) Odometer, installed on factory leased trucks.



Several severe offenses were committed by 4WP; unfortunately no enforcement action was taken, due to the fact that there are no laws/enforcement regulations and/or legislation on the books to date.



The State Investigator audited the annual idler arm sales records between a major GM dealership and 4 Wheel Parts. Service Manager stated (name withheld), That after approximately (600) 1500 series idler arms were sold to 4 Wheel Parts, they began to return them for credit/exchange. Service Manager continued, I know that you are not installing these parts on factory stock trucks, but installing them on trucks with larger wheels and tires that puts a huge strain/wear on these parts causing them to wear prematurely.



Not only am I going to stop crediting you these idler arm parts, I'm going to stop selling them to you altogether. 4 Wheel Parts were purchasing factory stock parts and stating that they were Heavy Duty to handle larger wheels and tires. ANOTHER VIOLATION issued by the State Agency.



10 other violations were issued that were similar in nature.



This 15 violation State Agency report has been brought to you at terrible cost and sacrifice to me. You may obtain a Bureau of Automotive Repair Records Management/Subpoena Unit Form explaining in detail how only your counsel may obtain this very important report at www.autorepair.ca.gov/stdhome.asp or write to:



Consumer Affairs

Bureau of Automotive Repair (Main Office)

C/o 4 Wheel Parts Fraud Investigation (FL 2004009600)

400 R Street, Suite 5200

Sacramento, CA 95814

(916)-322-3333



Please make the necessary contractual changes and/or cease to do business with such companies who seek to obtain huge profit gains at the terrible expense/losses to others and/or hard working business entities.



Companies who retain such lousy Unsatisfactory Performance Records with the Better Business Bureau should not even be considered as business candidates. He who plays in the dirt shall also get dirty as well.



VERY IMPORTANT LINK BELOW (READ ENTIRE CONTENTS):

www.ripoffreport.com/reports/ripoff112163.htm



Thank You
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#7 Consumer Comment

State Agency Unleashes 15 Violations Upon 4 Wheel Parts

AUTHOR: Kevin - (U.S.A.)

The State Agency, Bureau of Automotive Repair has completed their several month long Fraud investigation into the company known as 4 Wheel Parts Performance Centers/Transamerican Auto Parts Inc. This company operates a nationwide chain of off-road stores, Including but not limited to the SELLING of Factory Truck Warranties Redeemable At All Major Nationwide Dealerships, and is also in the business of selling aftermarket parts/accessories to dealerships nationwide.



Several questionable issues delayed and/or interfered with the State Agencies abilities to complete their full investigation into this business entities transactions/conduct. One such example was the, Failure to produce documents/invoices in timely manner and/or the deliberate withholding of these documents to gain a strategic advantage, which is a violation of the business and professions code.



President Gregory W. Adler of 4 Wheel Parts Performance Centers/Transamerican Auto Parts Inc. has vehemently denied any wrong doing to date and has stated via the internet that, The customer is number one at 4 Wheel Parts.



However, his statement completely contradicts his companies Nationwide Better Business Bureau Company Reliability Reports of having an Unsatisfactory Performance Record which the report includes the following specifics below:



*Delivery Issues,*Difficulty Obtaining Refunds,*Overcharging,*Poor Installation,

*Poor Customer Service,*Billing Disputes,*Failure to Deliver *Ordered Merchandise *Missing Items, and Incorrect Items.



All of the BBB's Company Reliability Reports on 4WP/Transamerican Auto Parts along with incriminating documents, invoices, etc., can be obtained at the following VERY IMPORANT LINK BELOW:



www.ripoffreport.com/reports/ripoff112163.htm



Furthermore, Mr. Gregory W. Adler's statement of, The Customer is Number 1 is once again contradicted by the 15 Violations issued by the State Agency, Bureau of Automotive Repair.



This is just some of the following State Agencies final report violation subject matter that will be available:



Written False and Misleading Statements etc.



Failure to Provide Written and Revised Signed Estimates etc.



Charging for Items Not Specifically Described etc.



Installation of Non-Calibrated (Zero-Mile) Odometer, installed on factory leased trucks.



Several severe offenses were committed by 4WP; unfortunately no enforcement action was taken, due to the fact that there are no laws/enforcement regulations and/or legislation on the books to date.



The State Investigator audited the annual idler arm sales records between a major GM dealership and 4 Wheel Parts. Service Manager stated (name withheld), That after approximately (600) 1500 series idler arms were sold to 4 Wheel Parts, they began to return them for credit/exchange. Service Manager continued, I know that you are not installing these parts on factory stock trucks, but installing them on trucks with larger wheels and tires that puts a huge strain/wear on these parts causing them to wear prematurely.



Not only am I going to stop crediting you these idler arm parts, I'm going to stop selling them to you altogether. 4 Wheel Parts were purchasing factory stock parts and stating that they were Heavy Duty to handle larger wheels and tires. ANOTHER VIOLATION issued by the State Agency.



10 other violations were issued that were similar in nature.



This 15 violation State Agency report has been brought to you at terrible cost and sacrifice to me. You may obtain a Bureau of Automotive Repair Records Management/Subpoena Unit Form explaining in detail how only your counsel may obtain this very important report at www.autorepair.ca.gov/stdhome.asp or write to:



Consumer Affairs

Bureau of Automotive Repair (Main Office)

C/o 4 Wheel Parts Fraud Investigation (FL 2004009600)

400 R Street, Suite 5200

Sacramento, CA 95814

(916)-322-3333



Please make the necessary contractual changes and/or cease to do business with such companies who seek to obtain huge profit gains at the terrible expense/losses to others and/or hard working business entities.



Companies who retain such lousy Unsatisfactory Performance Records with the Better Business Bureau should not even be considered as business candidates. He who plays in the dirt shall also get dirty as well.



VERY IMPORTANT LINK BELOW (READ ENTIRE CONTENTS):

www.ripoffreport.com/reports/ripoff112163.htm



Thank You
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#8 Consumer Suggestion

THE PHOTO SAYS IT ALL

AUTHOR: Silverman - (U.S.A.)

THE PHOTO SAYS IT ALL



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#9 Consumer Suggestion

Pro Comp Trying to Hide Tire Defect Problem

AUTHOR: Dave - (U.S.A.)

Contact Pro Comp directly. A friend of mine had almost 20,000 on his Pro Comp M/Ts and the same problem as you guys. He developed bulges and then his tires separated on him.



He contacted them directly and ended up getting a COMPLETELY NEW set delivered to his house for free. They even forgot to pickup his old ones and I ended up buying them for $50 then resold them for a trail rig for $200.



Here's there direct contact information below:



For Tech questions email us at tech@explorerprocomp.com. For questions regarding sales email sales@explorerprocomp.com. You can also contact us directly at (800) 776-0767
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#10 Consumer Suggestion

$100.00 Tire Warranty Not Being Honored/Scams--ripoff

AUTHOR: Dan - (U.S.A.)

I had pro-comps on my 2000 Dodge Durango, I bought the warranty with the tires, drove it to Utah one summer and had a blowout at 70 mph the tire only had 5k miles on it the front tire also had a blister on the sidewall when the tow truck picked us up after 8 hours of waiting, he asked how old the tires were, I said about 4 months old, he laughed and said "you guys did pretty good, I've seen blowouts on these tires after 1 month



you get what you pay for I guess



btw, I never got reimbursed for the 2 tires cause I left them in Utah, the co. wanted to see them, I had the tire company that removed them call and send pics but they denied all claims they said I should have kept the tires..... I was on vacation with 2 kids and 2 dogs WHERE THE HELL WAS I GOING TO PUT 2 TIRES.



----------------------------------------------



I guess I should have said a little more. The tread pattern is exactly like the BFG's. In fact, that's what they did, they put them side by side and said to me that there was no difference. I did cut the side wall on one after having them for 2 weeks. 4 wheel fawk ups wouldn't even think about replacing it, even with their warranty. I had them and ran them only for 3,000 miles on an isuzu trooper, then sold them to my roomy.



Jungle



-------------------------------------------



They've screwed me too many times. I ordered my 37's from, them and they took a month so I called to find out that they had shipped them to somewhere in AZ. So apparently someone there got a free set of 37" MT/R's. I finally fought with them for about 2 months or so, and reported them to the BBB so I got my tires eventually. I got that stupid ass tire warranty also, and my tires had about 8k before they developed bulges on them and they wouldn't replace mine either.



One of the guys at the OKC store here even tried to tell me that my Cherokee had torsion bar front suspension. LOL I dunno if he's just stupid or if he was looking up the wrong vehicle. He even ARGUED with me about it for 5 minutes...



Rockyroad



-----------------------------------------





I haven't had any probs with 4Wheel Parts in terms of returning defective parts. I got a set of Rockrawler Rims from them and they were all beten up, scratched, and dirty, so I sent them back and got a brand new set. The only real thing that I could complain about is their shipping times and prices.



I thought about getting Procomps, but heard a lot of bad stuff about them and have a friend that had the treads separate on his F-350 SD, truck is fine and he is fine, luckily happened at a slow speed. I checked around and made sure that I got tires that were tested for the load that I needed, I found Interco's new Trxus M/T had a very high load rating(+3600lbs) on each tire. Pretty high from what I could see . I don't tow anything, but I can say that Interco does make quality tires.



-James. New York



--------------------------------------------



Again thanks for the update......Luckily my friend saw your post before spending thousands at 4 Wheel Parts. I also have purchased tires from Discount tires....when there was a problem they stepped forward and corrected it. I can guarantee from the experience that you had I will never shop at 4 Wheel parts.....



Riverside, CA



--------------------------------------------



Post #8



here's something to ponder:



every time they have a buy 3 get 1 free sale on pro comp tires, they jack the price of the tire up $30+.



mike

Denver, CO





------------------------------------------



As a Jeeper, you learn not to buy anything from Steel Horse (Rusty Pony) which is owned by 4 Wheel Parts. Pro Comp tires are trash, and 4 Wheel Parts is a store to avoid.



The Great Pooh

Houston, TX



------------------------------------------





FILE A COMPLAINT WITH THE DISTRICT ATTORNEYS OFFICE CONSUMER PROTECTION DIVISION IN YOUR STATE. LET THE DISTRICT ATTORNEY FIGHT FOR YOU WITH OUT PAYING ANY LEGAL FEES AND MAKE SURE TO REQUEST RESTITUTION.



Arizona

State Offices

Chief Counsel

Consumer Protection and Advocacy Section

Office of the Attorney General

1275 West Washington St.

Phoenix AZ 85007

602-542-3702

602-542-5763 (consumer information and complaints)

Toll free in AZ: 1-800-352-8431

TDD: 602-542-5002

Fax: 602-542-4579

Web site: www.ag.state.az.us



Assistant Attorney General

Office of the Attorney General

Consumer Protection

400 West Congress South Bldg., Suite 315

Tucson AZ 85701

520-628-6504



Toll free in AZ: 1-800-352-8431

Fax: 520-628-6532

Web site: www.ag.state.az.us



County Offices

Cochise County Attorney's Office

Post Office Drawer CA

Bisbee AZ 85603

520-432-9377

Fax: 520-432-4280



County Attorney

Greenlee County Attorney's Office

PO Box 1717

Clifton AZ 85533

928-865-4108

Fax: 928-865-4665



County Attorney

Coconino County Attorney's Office

110 East Cherry Ave.

Flagstaff AZ 86001

928-779-6518

Fax: 928-779-5618



Pinal County Attorney

Pinal County Attorney's Office

PO Box 887

Florence AZ 85232

520-868-6271

Fax: 520-868-6521



County Attorney

Gila County Attorney's Office

1400 East Ash St.

Globe AZ 85501

928-425-3231 ext. 298

Fax: 928-425-3720



County Attorney

Navajo County Attorney's Office

PO Box 668

Holbrook AZ 86025

928-524-4026

Fax: 928-524-4244



County Attorney

Mohave County Attorney's Office

315 North 4th St.

P.O. Box 7000

Kingman AZ 86402-7000

928-753-0719

Fax: 928-753-2669



County Attorney

Santa Cruz County Attorney's Office

2150 North Congress Dr., Ste 201

Nogales AZ 85621

520-375-7780

Fax: 520-761-7859



La Paz County Attorney

County Attorney

1320 Kofa Ave.

Parker AZ 85344

928-669-6118

Fax: 928-669-2019



County Attorney

Yavapai County Attorney's Office

Yavapai County Courthouse

255 East Gurley

Prescott AZ 86301

928-771-3344

Fax: 928-771-3110



County Attorney

Graham County Attorney's Office

Graham County Courthouse

800 West Main

Safford AZ 85546

928-428-3620

Fax: 928-428-7200



County Attorney

Apache County Attorney's Office

PO Box 637

St. Johns AZ 85936

928-337-7560

Fax: 928-337-2427



County Attorney

Yuma County Attorney's Office

168 South Second Ave.

Yuma AZ 85364

928-329-2270

Fax: 928-329-2284



Arkansas

State Offices

Deputy Attorney General

Consumer Protection Division

Office of the Attorney General

323 Center St.

Suite 200

Little Rock AR 72201



501-682-2007

501-682-2341 Consumer Hotline

1-800-448-3014 Crime Victims Hotline

501-682-1334 Local Do Not Call Program

1-877-866-8225 In State Do Not Call Program

Toll free: 1-800-482-8982

TDD: 501-682-6073

Fax: 501-682-8118

E-mail: consumer@ag.state.ar.us

Web site: www.ag.state.ar.us

Bermuda



Offices



Inspector

Department of Consumer Affairs

Ingham and Wilkinson Building

129 Front Street

Hamilton, Bermuda BE HM 12

441-297-7627

Fax: 441-295-6892

E-mail: mcsharpe@bdagov.bm





California

State Offices



Acting Chief

Bureau of Automotive Repair

California Department of Consumer Affairs

10240 Systems Parkway

Sacramento CA 95827

916-255-4300

Toll free in CA: 800-952-5210

TDD: 916-255-1369

Web site: www.autorepair.ca.gov



Director

California Department of Consumer Affairs

400 R St.

Suite 3000

Sacramento CA 95814

916-445-4465

916-445-2643 (Correspondence and Complaint Review Unit)

Toll free in CA: 1-800-952-5210

TDD/TTY: 916-322-1700 or 1-800-326-2297

Web site: www.dca.ca.gov



Attorney General

Office of the Attorney General

Public Inquiry Unit

P.O. Box 944255

Sacramento CA 94244-2550

916-322-3360

Toll free in CA: 1-800-952-5225

TDD: 916-324-5564

Web site: www.caag.state.ca.us



County Offices

Supervising Deputy District Attorney

Criminal Division

Kern County District Attorney's Office

1215 Truxtun Ave.

3rd Floor

Bakersfield CA 93301

661-868-2350

Fax: 661-868-2135



Deputy District Attorney

Consumer Affairs Unit

Solano County Distict Attorney's Office

600 Union Ave.

Fairfield CA 94533

707-421-6859

707-421-6800

Fax: 707-421-7986



Senior Deputy District Attorney

Business Affairs Unit

Fresno County District Attorney's Office

1250 Van Ness Ave.

2nd Floor

Fresno CA 93721

559-488-3836

559-488-3156

Fax: 559-495-1315



Director

Los Angeles County Department of Consumer Affairs

500 West Temple St.

Room B-96

Los Angeles CA 90012-2706

213-974-1452

Fax: 213-687-0233



Web site: consumer-affairs.co.la.ca.us

Senior Deputy District Attorney

Contra Costa County District Attorney's Office

627 Ferry St.

Martinez CA 94553

925-646-4620

Fax: 925-646-4683



Deputy District Attorney

Consumer Fraud Unit

Stanislaus County District Attorney's Office

PO Box 442

Modesto CA 95353-0442

209-525-5550

Fax: 209-525-5545

Web site: www.stanislaus-da.org



District Attorney

Consumer Affairs Division

Napa County District Attorney's Office

931 Parkway Mall

P.O. Box 720

Napa CA 94559

707-253-4211

707-253-4059

Fax: 707-253-4041



Deputy in Charge

Consumer & Environmental Unit

San Mateo County District Attorney's Office

400 County Center

3rd Floor

Redwood City CA 94063

650-363-4651



Supervising Deputy District Attorney

Consumer and Environmental Protection Division

Sacramento County District Attorney's Office

PO Box 749

906 G Street, Ste 700

Sacramento CA 95812-0749

916-874-6174

Fax: 916-874-7660



Monterey County District Attorney

Consumer Protection Division

PO Box 1131

Salinas CA 93902

831-755-5073

Fax: 831-755-5608



Division Chief

San Diego County District Attorney's Office

330 W. Broadway, Suite 700

San Diego CA 92101

619-531-4070

Fax: 619-531-4481

Web site: www.sandiegoda.com



Consumer and Environmental Unit

San Francisco County District Attorney's Office

732 Brannan St.

San Francisco CA 94103

415-551-9595 (public inquiries)

Fax: 415-551-9504

Web site: www.ci.sf.ca.us/casf/



Supervising Deputy District Attorney

Santa Clara County District Attorney's Consumer Protection Unit

70 West Hedding St.

West Wing, 4th Floor

San Jose CA 95110

408-792-2880 (consumer protection)

408-792-2881 (small claims advisory)

Fax: 408-279-8742

Web site: www.santaclara-da.org



Director

Economic Crime Division

Consumer Fraud Department

County Government Center

1050 Monterey Street, Room 235

San Luis Obispo CA 93408

805-781-5856

Fax: 805-781-1173

Web site: www.sloda.com



Mediation Coordinator

Marin County Mediation Services

4 Jeannette Prandi Way

San Rafael CA 94903

415-499-7454

Fax: 415-499-3673



Consumer Protection Division

Marin County District Attorney's Office

Hall of Justice, Room 130

3501 Civic Center Drive

San Rafael CA 94903

415-499-6495

Fax: 415-499-3719

E-mail: consumer@co.marin.ca.us

Web site: co.marin.ca.us/depts/DA/main/index.cfm



Senior Deputy District Attorney

Consumer Protection Unit

Santa Barbara County District Attorney's Office

1105 Santa Barbara St.

Santa Barbara CA 93101

805-568-2300

Fax: 805-568-2398



Coordinator

Division of Consumer Affairs

Santa Cruz County District Attorney's Office

701 Ocean St.

Room 200

Santa Cruz CA 95060

831-454-2050

TDD/TTY: 831-454-2123

Fax: 831-454-2920

E-mail: dat155@co.santa-cruz.ca.us

Web site: www.CO.Santa-Cruz.CA/US



Supervising Deputy District Attorney

San Joaquin County District Attorney's Office

Consumer Affairs Prosecution Unit

222 East Weber, Room 412

P.O. Box 990

Stockton CA 95202

209-468-9321

Fax: 209-468-0314



District Attorney

Mendocino County District Attorney's Office

PO Box 1000

Ukiah CA 95482

707-463-4211

Fax: 707-463-4687



Supervisor

Consumer Mediation Section

Ventura County District Attorney's Office

800 South Victoria Ave.

Ventura CA 93009

805-654-3110

Fax: 805-648-9255

Web site: www.ventura.org/vcda



Consumer Fraud and Environmental Prosecution Unit

Tulare County District Attorney's Office

221 S. Mooney Blvd. Room 224

Visalia CA 93291

559-733-6411

Fax: 559-730-2658



Supervising Deputy District Attorney

Consumer/Environmental Protection Unit

Orange County District Attorney's Office

401 Civic Center Dr.

West Santana CA 92701

714-347-8706

Fax: 714-568-1250



City Offices

Supervising Deputy City Attorney

Consumer Protection Division

Los Angeles City Attorney's Office

200 North Main St.

1600 City Hall East

Los Angeles CA 90012

213-485-4515

Fax: 213-847-0402

E-mail: dkass@atty.lacity.org

Head Deputy City Attorney



Consumer and Environmental Protection Unit

San Diego City Attorney's Office

1200 Third Ave.

Suite 700

San Diego CA 92101-4106

619-533-5600

Web site: www.sannet.gov/city-attorney



Deputy City Attorney

Consumer Protection and Fair Housing

1685 Main St.

Room 310

Santa Monica CA 90401

310-458-8336

Fax: 310-395-6727

E-mail: consumers@ci.santa-monica.ca.us

Web site: pen.ci.santa-monica.ca.us/atty/consumer_protection/



Colorado

State Offices

Consumer Protection Division

Colorado Attorney General's Office

1525 Sherman St.

5th Floor

Denver CO 80203-1760

303-866-5079

Toll free: 1-800-222-4444

Fax: 303-866-5443



County Offices

Chief Deputy District Attorney

Economic Crime Division

El Paso and Teller Counties District Attorney's Office

105 East Vermijo, Suite 205

Colorado Springs CO 80903-2083

719-520-6002

Fax: 719-520-6006

E-mail: david_zook@co.el-paso.co.us

Web site: http://www.co.el-paso.co.us/DistrictAttorney/default.asp



Chief Deputy District Attorney

Denver District Attorney's Economic Crimes Unit

303 West Colfax Ave., Ste 1300

Denver CO 80204

720-913-9179

TDD/TTY: 720-913-9182

Fax: 720-913-9177

Web site: www.denverda.org



District Attorney

Archuleta, LaPlata and San Juan Counties District Attorney's Office

PO Drawer 3455

Durango CO 81302

970-247-8850

Fax: 970-259-0200



District Attorney

Weld County District Attorney's Office

PO Box 1167

Greeley CO 80632

970-356-4010

Fax: 970-352-8023



District Attorney

Pueblo County District Attorney's Office

201 West 8th St., Suite 801

Pueblo CO 81003

719-583-6030

Fax: 719-583-6666



Connecticut

State Offices

Commissioner

Department of Consumer Protection

165 Capitol Ave.

Hartford CT 06106

860-713-6300

Toll free in CT: 1-800-842-2649

Fax: 860-713-7239

Web site: www.state.ct.us/dcp



City Offices

Director of Consumer Protection

City of Middletown

245 DeKoven Dr.

PO Box 1300

Middletown CT 06457-1300

860-344-3491

TDD: 860-344-3521

Fax: 860-344-3561

E-mail: phil.cacciola@cityofmiddleton.com



Delaware



State Offices

Director

Fraud and Consumer Protection Division

Office of the Attorney General

820 North French St.

5th Floor

Wilmington DE 19801

302-577-8600

Toll free in DE: 1-800-220-5424

Fax: 302-577-6499

Web site: www.state.de.us/attgen/



Director, Consumer Protection Unit

Consumer Protection Unit

Office of Attorney General

820 North French St.

5th Floor

Wilmington DE 19801

302-577-8600

Toll free in DE: 1-800-220-5424 Delaware Residents Only

Fax: 302-577-3090

Web site: www.state.de.us/attgen/



District of Columbia



District of Columbia Offices

Senior Counsel

Office of the Corporation Counsel

441 4th St. NW

Suite 450-N

Washington DC 20001

202-442-9828 (consumer hotline)

Fax: 202-727-6546



Florida



State Offices

Assistant Deputy Attorney General

Economic Crimes Division

Office of the Attorney General

110 SE 6th St.

Fort Lauderdale FL 87001

954-712-4600

1-866-9-NO-SCAM

Fax: 954-712-4658

Web site: http://myfloridalegal.com



Assistant Attorney General

Economic Crimes Division

Office of the Attorney General

135 West Central Blvd. Suite 1000

Orlando FL 32801

407-999-5588

1-866-9-NO-SCAM

Fax: 407-245-0365

Web site: http://myfloridalegal.com



Assistant Deputy Attorney General

Economic Crimes Division

PL-01 The Capitol

Tallahassee FL 32399

850-414-3600

1-866-9-NO-SCAM

Fax: 850-414-4483

Web site: http://myfloridalegal.com



Director of Multi-State Litigation and Intergovernmental Affairs

Office of the Attorney General

PL-01 The Capitol

Tallahassee FL 32399

850-414-3300

1-866-9-NO-SCAM

Fax: 850-410-2672

Web site: http://myfloridalegal.com



Assistant Attorney General

Economic Crimes Division

Office of the Attorney General

Concourse Center 4

3507 E. Frontage Rd. Suite 325

Tampa FL 33607

813-287-7950

1-866-9-NO-SCAM

Fax: 813-281-5515

Web site: http://myfloridalegal.com



Assistant Attorney General

Economic Crimes Division

Office of the Attorney General

1515 N. Flagler Ave., Suite 900

West Palm Beach FL 33401

561-837-5000

1-866-9-NO-SCAM

Fax: 561-837-5109

Web site: http://myfloridalegal.com



County Offices

Director

Pinellas County Office of Consumer Protection

15251 Roosevelt Blvd

Suite 209

Clearwater FL 33760

727-464-6200

TDD/TTY: 727-464-6088

Fax: 727-464-6129

Web site: www.pinellascounty.org



Director

Broward County Consumer Affairs Division

115 South Andrews Ave.

A460

Fort Lauderdale FL 87001

954-765-5350, ext. 232

Fax: 954-765-5309

E-mail: mfandel@broward.org

Web site: www.broward.org/consumer



Chief, Assistatn State Attorney

Dade County Economic Crime Unit

Office of the State Attorney

1350 NW 12th Ave.

5th Floor, Graham Building

Miami FL 33136-2111

305-547-0671

Fax: 305- 547-0717



Director

Consumer Services Department

Miami-Dade County

140 West Flagler St.

Suite 903

Miami FL 33130

305-375-3677 (Consumer Hotline)

TDD/TTY: 305-375-4177

Fax: 305-375-4120

E-mail: consumer@miamidade.gov

Web site: www.co.miami-dade.fl.us/csd



Investigator

Pasco County Consumer Affairs Division

7530 Little Road

New Port Richey FL 34654

727-847-8106

352-521-5179

Fax: 727-847-8191



Chief Investigator

Orange County Consumer Fraud Unit

415 North Orange Ave.

P.O. Box 1673

Orlando FL 32802

407-836-2490

Fax: 407-836-1210

E-mail: fraudhelp@sao9.org

Web site: www.orangecountyfl.net



Administrator Consumer Protection Agency

Hillsborough County Consumer Protection Agency

8900 N. Armenia Ave., Ste 226

Tampa FL 33604-1067

813-903-3430

Fax: 813-903-3432

Web site: www.hillsboroughcounty.org



Director

Palm Beach County Division of Consumer Affairs

50 South Military Trail, Suite 201

West Palm Beach FL 33415

561-712-6600

Fax: 561-712-6610

E-mail: consumer@co.palm-beach.fl.us

Web site: www.pbcgov.com/consumer



City Offices

Chief of Consumer Affairs

City of Jacksonville Division of Consumer Affairs

St. James Building

117 West Duval Street, Suite M-100

Jacksonville FL 32202

904-630-3467

Fax: 904-630-3458

Web site:

www.coj.net/Departments/Regulatory+and+Environmental+Services/Consumer+Affairs/default.htm



Georgia

State Offices

Administrator

Governor's Office of Consumer Affairs

2 Martin Luther King, Jr. Dr.

Suite 356

Atlanta GA 30334

404-656-3790

Toll free in GA (outside Atlanta area): 1-800-869-1123

Fax: 404-651-9018

Web site: www2.state.ga.us/gaoca



Hawaii



State Offices

Investigator

Office of Consumer Protection

Department of Commerce and Consumer Affairs

345 Kekuanaoa St. Room 12

Hilo HI 96720

808-933-0910

Fax: 808-933-8845



Executive Director

Office of Consumer Protection

Department of Commerce and Consumer Affairs

235 South Beretania St.

Room 801

Honolulu HI 96813

808-586-2636

Fax: 808-586-2640



Investigator

Office of Consumer Protection

Dept of Commerce and Consumer Affairs

1063 Lower Main St., Ste C-216

Wailuku HI 96793

808-984-8244

Fax: 808-243-5807

Web site: www.state.hi.us/dcca/



Idaho

State Offices

Deputy Attorney General

Consumer Protection Unit

Idaho Attorney General's Office

650 West State St.

Boise ID 83720-0010

208-334-2424

Toll free in ID: 1-800-432-3545

Fax: 208-334-2830

Web site: www.state.id.us/ag



Illinois

State Offices

Office of the Attorney General

1001 East Main St.

Carbondale IL 62901

618-529-6400

Toll free in IL: 1-800-243-0607 (consumer hotline serving southern Illinois)

TDD: 618-529-0607

Fax: 618-529-6416



Bureau Chief

Consumer Fraud Bureau

100 West Randolph

12th Floor

Chicago IL 60601

312-814-3580

Toll free in IL: 1-800-386-5438

TDD: 312-814-3374

Fax: 312-814-2549 or 312.814.3806

Web site: www.ag.state.il.us



Chief

Consumer Protection Division of the Attorney General Office

100 West Randolph

12th Floor

Chicago IL 60601

312-814-3000

TDD: 312-793-2852

Fax: 312-814-2593

Web site: www.ag.state.il.us



Governor's Office of Citizens Assistance

222 South College Room 106

Springfield IL 62706

217-782-0244

Toll free in IL: 1-800-642-3112

Fax: 217-524-4049

E-mail: governor@state.il.us



County Offices

Supervisor

Cook County State Attorney's Office

Consumer Fraud Division

69 West Washington

Suite 700

Chicago IL 60602

312-603-8700



State's Attorney

Madison County Office of State's Attorney

157 North Main St., Suite 402

Edwardsville IL 62025

618-692-6280

Fax: 618-656-7312



Bureau Chief of Consumer Fraud

Department of Consumer Affairs serving Central Illinois

Office of the Attorney General

500 South Second St.

Springfield IL 62706

217-782-1090

Toll free in IL: 1-800-243-0618

217-785-2771

Fax: 217-782-1097

E-mail: attorney_general@atg.state.il.us

Web site: www.ag.state.il.us



City Offices

Commissioner

Chicago Department of Consumer Services

121 North LaSalle St.

Room 808

Chicago IL 60602

312-744-4006

TDD: 312-744-9385

Fax: 312-744-9089

Web site: www.ci.chi.il.us/ConsumerServices/



Administrator

City of Des Plaines Consumer Protection Office

City of Des Plaines

1420 Miner St.

Des Plaines IL 60016

847-391-5006

Fax: 847-391-5378

E-mail: admin@desplains.org





Indiana

State Offices

Chief Counsel and Director

Consumer Protection Division

Office of the Attorney General

Indiana Government Center South

402 West Washington Street, 5th Floor

Indianapolis IN 46204

317-232-6201

Toll free in IN: 1-800-382-5516 Consumer Hotline

Fax: 317-232-7979

Web site: www.in.gov/attorneygeneral





County Offices

Marion County Prosecuting Attorney

Marrion County Prosecuting Attorney's Office

560 City-County Building

200 East Washington Street

Indianapolis IN 46204-3363

317-327-3892

TDD/TTY: 317-327-5186

Fax: 317-327-5409

Web site: www.indygov.org



Iowa

State Offices

Assistant Attorney General

Consumer Protection Division

Office of the Attorney General

Director of Consumer Protection Division

1300 East Walnut St., 2nd Floor

Des Moines IA 50319

515-281-5926

Fax: 515-281-6771

E-mail: consumer@ag.state.ia.us

Web site: www.IowaAttorneyGeneral.org



Kansas

State Offices

Deputy Attorney General

Consumer Protection Division

Office of the Attorney General

120 SW 10th

4th Floor

Topeka KS 66612-1597

785-296-3751

Toll free in KS: 1-800-432-2310

TDD/TTY: 785-291-3767

Fax: 785-291-3699

E-mail: cprotect@ksag.org

Web site: www.ink.org/public/ksag



County Offices

Johnson County District Attorney's Office

Consumer Protection Division

Johnson County Courthouse

100 North Kansas Ave.

Olathe KS 66061

913-715-3003

Fax: 913-715-3040



Jr. Deputy District Attorney

Office of the District Attorney

Consumer Fraud & Economic Crime Division

535 North Main St., 1st Floor

Wichita KS 67203-3747

316-383-7921

Toll free in KS: 1-800-432-2310

Fax: 316-383-4669

E-mail: consumer@sedgwick.gov





Kentucky

State Offices

Director

Consumer Protection Division

Office of the Attorney General

1024 Capital Center Dr.

Frankfort KY 40601

502-696-5389

Toll free in KY: 1-888-432-9257

Fax: 502-573-8317

E-mail: consumerprotection@law.state.ky.us

Web site: www.kyattorneygeneral.com/cp



Assistant Attorney General

Consumer Protection Division

Office of the Attorney General

9001 Shelbyville Road

Suite 3

Louisville KY 40222

502-425-4825

Fax: 502-573-8317 Lori



Louisiana

State Offices

Chief

Consumer Protection Section

Office of the Attorney General

301 Main St. Suite 1250

Baton Rouge LA 70801

Toll free nationwide: 1-800-351-4889

Fax: 225-342-9637

Web site: www.ag.state.la.us



County Offices

Consumer Protection Section

Jefferson Parish District Attorney

200 Derbigny St.

5th Floor Courthouse Annex

Gretna LA 70053

504-368-1020

Fax: 504-368-4562



Maine

State Offices

Director

Office of Consumer Credit Regulation

35 State House Station

Augusta ME 04333-0035

207-624-8527

Toll free in ME: 1-800-332-8529

TDD/TTY: 207-624-8563

Fax: 207-582-7699

Web site: www.mainecreditreg.org



Division Chief

Public Protection Division

Office of the Attorney General

6 State House Station

Augusta ME 04333-0006

207-626-8800



Maine Attorney General's Consumer Mediation Sevice

6 State House Station

Augusta ME 04333

207-626-8849

Web site: www.state.me.us/ag



Maryland

State Offices

Chief

Consumer Protection Division

Office of the Attorney General

200 Saint Paul Place

16th Floor

Baltimore MD 21202-2021

410-528-8662 (consumer complaint hotline)

410-576-6550 (consumer information)

410-528-1840 (health advocacy unit)

TDD: 410-576-6372 (Maryland only)

Fax: 410-576-7040

E-mail: consumer@oag.state.md.us

Web site: www.oag.state.md.us/consumer



Manager

Business Licensing & Consumer Service

Motor Vehicle Administration

6601 Ritchie Highway, NE

Glen Burnie MD 21062

410-768-7248

Fax: 410-768-7602





Regional Offices



Administrator

Maryland Attorney Generals' Office

Consumer Protection Division

138 East Antietam St, Ste 210

Hagerstown MD 21740-5684

301-791-4780

410-576-6372

Fax: 301-791-7178



Consumer Affairs Specialist

Eastern Shore Branch Office

Consumer Protection Division

Office of the Attorney General

201 Baptist St.

Suite 30

Salisbury MD 21801-4976

410-543-6620

Fax: 410-543-6642

Web site: www.oag.state.md.us

County Offices



Administrator

Howard County Office of Consumer Affairs

6751 Columbia Gateway Dr.

Columbia MD 21046

410-313-6420

Fax: 410-313-6453

E-mail: shannan@co.ho.md.us



Division Chief

Montgomery County Division of Consumer Affairs

100 Maryland Ave.

Suite 330

Rockville MD 20850

240-777-3636

TDD: 240-777-3679

Fax: 240-777-3768

Web site: www.co.mo.md.us/hca



Massachusetts



State Offices

Director

Executive Office of Consumer Affairs and Business Regulation

10 Park Plaza room 5170

Boston MA 02116

617-973-8700 general info

617-973-8787 consumer hotline

in MA 1-888-283-3757

TDD/TTY: 617-973-8790

Fax: 617-973-8798

E-mail: consumer@state.ma.us

Web site: www.state.ma.us/consumer



Attorney General

Consumer Protection and Antitrust Division

Office of the Attorney General

200 Portland St.

Boston MA 02114

617-727-8400 The Consumer Hotline - information and referral to local county and city government

consumer offices (listed below) that work in conjunction with the Department of the Attorney

General

Fax: 617-727-3265

Web site: www.ago.state.ma.us



Consumer Protection and Antitrust Division

Office of the Attorney General - Springfield

436 Dwight St.

Springfield MA 01103

413-784-1240

Fax: 413-784-1244



County Offices

Mayor's Office of Consumer Affairs and Licensing

Boston City Hall

Room 817

Boston MA 02201

617-635-3834

617-635-4165

Fax: 617-635-4174

Web site: www.cityofboston.gov/consumeraffairs



Cambridge Consumers' Council

831 Massachusetts Ave

Cambridge MA 02139

617-349-6150

Fax: 617-349-6148

Web site: www.ci.cambridge.ma.us/~Consumer



Fall River Consumer Program

One Government Center

Fall River MA 02722

508-324-2672

Fax: 508-324-2626



Consumer Protection Division

North Western District Attorney's Office

238 Main Street

Greenfield MA 01301

413-774-5102

Fax: 413-773-3278



Consumer Protection Program

Haverhill Community Action, Inc.

25 Locust St.

Haverhill MA 01830

978-373-1971

Fax: 978-373-8966



Consumer Assistance Council, Inc.

149 Main St.

Hyannis MA 02601

508-771-0700

Toll free: 1-800-867-0701

Fax: 508-771-3011

Web site: www.consumercouncil.com



Consumer Protection Program

Greater Lawrence Community Action Council, Inc.

Consumer Protection Program

350 Essex St.

Lawrence MA 08140

978-681-4990

Fax: 978-681-4949

Web site: www.glcac.org/consumer.htm



Middlesex Community College Law Center

Local Consumer Program

33 Kearney Square Room 117

Lowell MA 01852

978-656-3342

Fax: 978-656-3339

E-mail: dunnk@middlesex.cc.ma.us





Medford Consumer Advisory Commission

90 Main St.

Medford MA 02155

781-393-2460

Fax: 781-393-2342



Consumer Assistance Office - Metro West, Inc.

209 West Central St.

Natick MA 01760

508-651-8812

Fax: Fax: 508-647-0661



Newton-Brookline Consumer Office

Newton City Hall

1000 Commonwealth Ave.

Newton MA 02465

617-552-7205

Fax: 617-552-7027



Director

Mass PIRG Consumer Action Center

182 Green St.

North Weymouth MA 02191

781-335-0280

Fax: 781-340-3991

E-mail: jfoyconsumeraction2@juno.com



Berkshire County Consumer Advocates, Inc.

150 North St.

Pittsfield MA 01201

413-443-9128

Toll free: 1-800-540-9128

Fax: 413-496-9225



Consumer Aid Program

South Shore Community Action Council, Inc.

265 South Meadow Road



Plymouth MA 02360

508-747-7575 x226

Fax: 508-746-5140

E-mail: lmtilley@sscac.org

Norfolk District Attorney's Office

10 Granite St.



Quincy MA 02169

617-984-5600 ext. 118

Fax: 617-769-6101



Revere Consumer Affairs Office

City Hall 281 Broadway

Revere MA 02151

781-286-8114

Fax: 781-284-6999



Mayor's Office of Consumer Information

City of Springfield

1243 Main St.

Springfield MA 01103

413-787-6437



Director

Consumer Council of Worcester County

484 Main St.

2nd Floor

Worcester MA 01608-1690

508-754-1176

Fax: 508-754-0203

E-mail: dreilly@wcac.net

Michigan



State Offices

Director

Bureau of Automotive Regulation

Michigan Department of State

Lansing MI 48918-1200

517-373-4777

Toll free in MI: 1-800-292-4204

Fax: 517-373-0964



Assistant in Charge

Consumer Protection Division

Office of Attorney General

PO Box 30213

Lansing MI 48909

517-373-1140 (complaint information)

517-373-1110

Fax: 517-241-3771



County Offices

Chief Investigator

Bay County Consumer Protection Unit

1230 Washington - Courthouse

Bay City MI 48707-5994

517-895-4139

Fax: 517-895-4167



Director

Consumer Protection Department

Macomb County

Office of the Prosecuting Attorney

Macomb County Administration Bldg

One South Main Street 3rd FL

Mt. Clemens MI 48043

810-469-5600

810-469-5350

Fax: 810-469-5609



City Offices

Director

City of Detroit Consumer Affairs Department

65 Cadillac Square

Suite 1600

Detroit MI 48226

313-224-3508

313-224-6995 (complaints)

Fax: 313-224-2796

E-mail: castillojr@cadtwr.ci.detroit.mi.us

Web site: www.ci.detroit.mi.us



Minnesota

State Offices

Manager

Consumer Services Division

Minnesota Attorney General's Office

1400 NCL Tower

445 Minnesota Street

St. Paul MN 55101

612-296-3353

Toll free: 1-800-657-3787

Fax: 612-282-5801

E-mail: consumer.ag@state.mn.us

Web site: www.ag.state.mn.us/consumer



County Offices

Director, Citizens Info Hotline

Hennepin County Citizen Information Hotline

Office of Hennepin County Attorney

C-2000 County Government Center

Minneapolis MN 55487

612-348-4528

TDD/TTY: 612-348-6015

Fax: 612-348-9712

E-mail: citizeninfo@hennipin.mn.us

Web site: www.co.hennepin.mn.us/coatty/hcatty.htm

City Offices



Director

Division of Licenses & Consumer Services

Minneapolis Department of Regulatory Services

City Hall, Room 1C

350 South 5th Street

Minneapolis MN 55415

612-673-2080

TDD/TTY: 612-673-3300/3360

Fax: 612-673-3399

E-mail: opa@ci.minneapolis.mn.us

Web site: www.ci.minneapolis.mn.us



Mississippi



State Offices

Director

Consumer Protection Division of the Mississippi Attorney

General's Office

P.O. Box 22947

Jackson MS 39225-2947

601-359-4230

Toll free in MS: 1-800-281-4418

Fax: 601-359-4231

Web site: www.ago.state.ms.us



Director

Bureau of Regulatory Services

Department of Agriculture and Commerce

121 North Jefferson St.

P.O. Box 1609

Jackson MS 39201

601-359-1111

Fax: 601-354-6502

Web site: www.mdac.state.ms.us







Missouri



State Offices

Deputy Chief Counsel

Consumer Protection and Trade Offense Division

PO Box 899

1530 Rax Court

Jefferson City MO 65102

573-751-6887

573-751-3321

Toll free in MO: 1-800-392-8222

TDD/TTY toll free in MO: 1-800-729-8668

Fax: 573-751-7948

E-mail: attgenmail@moago.org

Web site: www.ago.state.mo.us



Montana



State Offices

Chief Legal Counsel

Consumer Affairs Unit

Department of Administration

1424 Ninth Ave.

Box 200501

Helena MT 59620-0501

406-444-4312 (Misc.)

406-444-9405 (Telemarketing)

406-444-1588 (Automotive)

Fax: 406-444-2903



Nebraska



State Offices

Assistant Attorney General

Department of Justice

2115 State Capitol

P.O. Box 98920

Lincoln NE 68509

402-471-2682

Toll free in state: 1-800-727-6432

Fax: 402-471-0006

Web site: www.nol.org/home/ago



Nevada

State Offices

Commissioner

Nevada Consumer Affairs Division

1850 East Sahara

Suite 101

Las Vegas NV 89104

702-486-7355

Toll free: 1-800-326-5202

TDD: 702-486-7901

Fax: 702-486-7371

E-mail: ncad@fyiconsumer.org

Web site: www.fyiconsumer.org



Bureau of Consumer Protection

555 E. Washington Ave, Ste. 3900

Las Vegas NV 89101

702-486-3420



Deputy Chief Investigator

Consumer Affairs Division

Department of Business and Industry

4600 Kietzke Lane, Building B, Suite 113

Reno NV 89502

775-688-1800

Toll free in NV: 1-800-326-5202

TDD: 775-486-7901

Fax: 702-688-1803



New Hampshire

State Offices

Consumer Protection and Antitrust Bureau

New Hampshire Attorney General's Office

33 Capitol St.

Concord NH 03301

603-271-3641

TDD toll free: 1-800-735-2964

Fax: 603-271-2110

Web site: www.state.nh.us/nhdoj/Consumer/cpb.html



New Jersey

State Offices

Department of Law and Public Safety

Division of Consumer Affairs

PO Box 45025

Newark NJ 07101

973-504-6200

Toll free: 1-800-242-5846

E-mail: askconsumeraffairs@smtp.lps.state.nj.us

Web site: www.state.nj.us/lps/ca/home.htm



County Offices

Director

Atlantic County Division of Consumer Affairs

1333 Atlantic Ave.

8th Floor

Atlantic City NJ 08401

609-343-2376

609-345-6700

Fax: 609-343-2322

Web site: www.aclink.org/law/mainpages/conshome.htm

Director/Superintendent



Camden County Office of Consumer Protection/Weights and Measures

Jefferson House

Lakeland Road

Blackwood NJ 08012

609-374-6161

609-374-6001

Toll free in NJ: 800-999-9045

Fax: 609-232-0748

E-mail: consumer@co.camden.nj.us

Web site: www.co.camden.nj.us



Director

Department of Consumer Affairs & Weight & Measures

Cumberland County Department of Consumer Affairs and Weights and Measures

788 East Commerce St.

Bridgeton NJ 08302

856-453-2203

Fax: 856-453-2206

E-mail: louismo@co.cumberland.nj.us



Director/Superintendent

Cape May County Consumer Affairs Weights and Measures

4 Moore Road

Cape May Court House NJ 08210

609-463-6475

Fax: 609-465-4639

E-mail: mbrogan@co.cape-may.nj.us

Senior Investigator







Essex County Division of Consumer Action/Consumer Services

50 South Clinton St.

Suite 3201

East Orange NJ 07018

973-395-8350

Fax: 973-395-8433

Office of Consumer Affairs

County of Hunterdon

PO Box 2900

Flemington NJ 08822

908-806-5174

Fax: 908-806-2057

E-mail: ferrari@co.hunterdon.nj.us



Director

Monmouth County Department of Consumer Affairs

50 East Main St.

P.O. Box 1255

Freehold NJ 07728-1255

732-431-7900

Fax: 732-845-2037



Director

Hudson County Division of Consumer Affairs

595 Newark Ave.

Jersey City NJ 07306

201-795-6295

201-795-6163

Fax: 201-795-6462



Director/Superintendent

Burlington County Office of Consumer Affairs/Weights and Measures

49 Rancocas Road

P.O. Box 6000

Mount Holly NJ 08060

609-265-5098 Weights and Measures

609-265-5054 Consumer Affairs

Fax: 609-265-5065



Director

Division of Consumer Affairs

Somerset County

PO Box 3000

Somerville NJ 08876-1262

908-231-7000, ext. 7400

Fax: 908-429-0670

E-mail: consumeraffairs@co.somerset.nj.us

Web site: www.co.somerset.nj.us



Director

Ocean County Department of Consumer Affairs/Weights and Measures

1027 Hooper Ave.

PO Box 2191

Toms River NJ 08754-2191

732-929-2105

Toll free in NJ: 1-800-722-0291 ex. 2105

Fax: 732-506-5330



Division Chief

Mercer County Consumer Affairs

640 South Broad St Rm 404

P.O. Box 8068

Trenton NJ 08650-0068

609-989-6671

Fax: 609-989-6670



Superintendent

County of Passaic

Dept of Law and Public Safety

Div of Weights and Measures - CS

1310 Route 23 North

Wayne NJ 07470

973-305-5750 (Wts & Meas)

973-305-5881 (Consumer Prot'n)

Fax: 973-628-1796

E-mail: pcca@advanix.net



Director

Union County Division of Consumer Affairs

300 North Ave. East

Westfield NJ 07090

908-654-9840

Fax: 908-654-3082

E-mail: fpeterson@unioncountynj.org

Web site: www.unioncountynj.org



Director

Gloucester County Department of Consumer Protection/Weights and Measures

152 North Broad St.

PO Box 337

Woodbury NJ 08096

856-853-3349

856-853-3350

TDD: 856-848-6616

Fax: 609-853-6813

E-mail: jsilvest@co.gloucester.nj.us

City Offices



Director

Livingston Consumer Affairs

357 South Livingston Ave.

Livingston NJ 07039

973-535-7976

Fax: 973-740-9408



Director

Maywood Consumer Affairs

Bourough of Maywood

459 Maywood Ave.

Maywood NJ 07607

201-845-5749

201-845-5749



Director

Middlesex Borough Consumer Affairs

1200 Mountain Ave.

Middlesex NJ 08846

732-356-8090, ext. 250

Fax: 732-356-7954



Director

Mountainside Consumer Affairs

1455 Coles Ave.

Mountainside NJ 07092

908-232-6600



Deputy Mayor

Director Consumer Affairs

Township of North Bergen

Municipal Building

4233 Kennedy Blvd.

North Bergen NJ 07047

201-392-2157 (community service)

201-330-7291 (consumer protection)

Fax: 201-392-8551



Consumer Affairs Investigator

Perth Amboy Consumer Affairs

Office of Social Services

Fayette and Read St.s

Perth Amboy NJ 08861

732-826-4300

Fax: 908-826-6192



Director

Plainfield Action Services

City Hall Annex

510 Watchung Avenue

Plainfield NJ 07060

908-753-3519

Fax: 908-753-3540



Town Attorney

Secaucus Department of Consumer Affairs

Municipal Government Center

1203 Patterson Plank Road

Secaucus NJ 07094

201-330-2008



Director

Consumer Affairs Office

1976 Morris Ave.

Union NJ 07083

908-851-5458

908-851-8501



Director

Wayne Township Consumer Affairs

475 Valley Road

Wayne NJ 07470

201-694-1800, ext. 3290 201-694-1800, ext. 3290



Director

Weehawken Consumer Affairs

400 Park Ave.

Weehawken NJ 07087

201-319-6005

Fax: 201-319-0112



Director

Woodbridge Consumer Affairs

Woodbridge Township

Municipal Building

One Main Street

Woodbridge NJ 07095

732-602-6058

Fax: 732-602-6016



New Mexico

State Offices

Director

Consumer Protection Division

Office of the Attorney General

PO Drawer 1508

407 Galisteo

Santa Fe NM 87504-1508

505-827-6060

Toll free in NM: 1-800-678-1508

Fax: 505-827-6685

Web site: www.ago.state.nm.us



New York

State Offices

Bureau Chief

Bureau of Consumer Frauds and Protection

Office of the Attorney General

State Capitol

Albany NY 12224

518-474-5481

Toll free in NY: 1-800-771-7755 (hotline)

Fax: 518-474-3618

Web site: www.oag.state.ny.us



Chairwoman and Executive Director

New York State Consumer Protection Board

5 Empire State Plaza

Suite 2101

Albany NY 12223-1556

518-474-3514

518-474-8583 (capitol region)

Toll free: 1-800-697-1220

Fax: 518-474-2474

E-mail: donna.ned@consumer.state.ny.us

Web site: www.consumer.state.ny.us



Director

Putnam County Department of Consumer Affairs/Weights and Measures

110 Old Route 6 - Bldg 3

Carmel NY 10512

845-225-2039

Fax: 845-225-3403



Deputy Bureau Chief

Consumer Frauds and Protection Bureau

Office of the Attorney General

120 Broadway 3rd FL

New York NY 10271

212-416-8300

Toll free: 1-800-771-7755

Fax: 212-416-6003



Regional Offices

Assistant Attorney General

Binghamton Regional Office

New York State Office of the Attorney General

State Office Building -17th Floor

44 Hawley Street

Binghamton NY 13901-4433

607-721-8771

Toll free: 1-800-771-7755

Fax: 607-721-8789

E-mail: dennis.mccabe@oag.state.ny.us

Web site: www.oag.state.ny.us



Assistant Attorney General in Charge

Brooklyn Regional Office

New York State Office of the Attorney General

Consumer Fraud Bureau

55 Hanson Place, Room 732

Brooklyn NY 11217

718-722-3949

Fax: 718-722-3951

Assistant Attorney General in Charge



Buffalo Regional Office

New York State Office of the Attorney General

Statler Towers

107 Delaware Avenue, 4th Floor

Buffalo NY 14202

716-853-8400

Toll free: 1-800-771-7755

Fax: 716-853-8414



Assistant Attorney General in Charge

Suffolk Regional Office

Office of the Attorney General

300 Motor Parkway, Suite 205

Hauppauge NY 11788

516-231-2401

Fax: 516-435-4757



Assistant Attorney General in Charge

Consumer Fraud and Protection Bureau

New York State Office of the Attorney General

Harlem Regional Office

163 West 125th St.

New York NY 10027-8201

212-961-4475

Fax: 212-961-4003



Assistant Attorney General in Charge

Plattsburgh Regional Office

Office of Attorney General

70 Clinton St.

Plattsburgh NY 12901

518-562-3282

Fax: 518-562-3294



Assistant Attorney General

Poughkeepsie Regional Office

New York State Office of the Attorney General

235 Main St.

Poughkeepsie NY 12601

914-485-3920

Toll free: 1-800-771-7755

TDD/TTY Toll free: 1-800-788-9898

Fax: 914-452-3303

Web site: www.oag.state.ny.us



Asst Attorney General in Charge

Rochester Regional Office

Office of the Attorney General

144 Exchange Blvd., 2nd Floor

Rochester NY 14614

716-546-7430

Toll free: 1-800-771-7755

TDD: 716-327-3249

Fax: 716-546-7514

E-mail: marian.payson@oag.state.ny.us

Web site: www.oag.state.ny.us



Assistant Attorney General in Charge

Syracuse Regional Office

Office of the Attorney General

615 Erie Blvd. West, Suite 102

Syracuse NY 13204-2465

315-448-4848

Fax: 315-448-4851



Asst Attorney General in Charge

Utica Regional Office

Office of the Attorney General

207 Genesee St., Room 504

Utica NY 13501

315-793-2225

Toll free: 1-800-771-7755

Fax: 315-793-2228

Web site: www.oag.state.ny.us



Assistant Attorney General in Charge

Office of the Attorney General

Watertown Regional Office

Dulles State Office Building

317 Washington Street

Watertown NY 13601

315-785-2444

Toll free: 1-800-771-7755

Fax: 315-785-2294

Web site: www.oag.state.ny.us



Assistant Attorney General in Charge

Consumer Fraud and Protection Bureau

New York State Office of the Attorney General

Westchester Regional Office

101 East Post Road

White Plains NY 10601-5008

914-422-8755

Fax: 914-422-8706

County Offices

Confidential Secretary



Department of Consumer Affairs

Albany County Courthouse

#40

Albany NY 12207

518-487-5040

Fax: 518-487-5048

E-mail: jmcmahon@albanycounty.com

Web site: www.albanycounty.com



Assistant District Attorney in Charge

Consumer Fraud Bureau

Erie County District Attorney's Office

Statler Towers

107 Delaware Ave 4th Floor

Buffalo NY 14202

716-853-8404

Toll free in NY: 1-800-771-7755

Fax: 716-853-8414



Consumer Affairs Commissioner

Orange County Department of Consumer Affairs

99 Main St.

Goshen NY 10924

845-291-2400

Fax: 845-291-2385



Director

Suffolk County Executive's Office of Consumer Affairs

North County Complex, Bldg. 340

Veterans Memorial Highway

Hauppauge NY 11788

516-853-4600

Fax: 516-853-4825



Consumer Affairs Director

Ulster County District Attorney's Consumer Fraud Bureau

20 Lucas Ave.

Kingston NY 12401

845-340-3260



Assistant Attorney General in Charge

Nassau County Office of Consumer Affairs

160 Old Country Road

Mineola NY 11501

516-571-2600



Director of Consumer Affairs

Sullivan County Department of Consumer Affairs

Sullivan County Government Center

100 North Street, PO Box 5012

Monticello NY 12701-5012

845-794-3000

Fax: 845-794-0230



Director

Rockland County Office of Consumer Protection

50 Sanatorium Road

Building P

Pomona NY 10970

914-364-2681

Fax: 914-364-2694



Director

Dutchess County Department of Consumer Affairs

94-A Peach Road

Poughkeepsie NY 12601

914-486-2949

Fax: 845-486-2947



Director

Schenectady County Consumer Affairs

64 Kellar Ave.

Schenectady NY 12307

518-356-6795

518-356-7473

Fax: 518-357-0319



Chief

Frauds Bureau

Westchester County District Attorney's Office

111 Grove St.

White Plains NY 10601

914-285-3414

Fax: 914-285-3594



Chief, Economic Crimes Bureau

Westchester County District Attorney's Office

111 Martin Luther King Jr. Boulevard

County Courthouse

White Plains NY 10601

914-285-3303

Fax: 914-285-3594



Director

Westchester County

Department of Consumer Protection

112 East Post Road

4th Floor

White Plains NY 10601

914-285-2162

Fax: 914-285-3115

E-mail: epp4@co.westchester.ny.us

City Offices

Director

Queens Neighborhood Office

New York City Department of Consumer Affairs

120-55 Queens Blvd.

Room 301

Kew Gardens NY 11424

718-286-2990

Fax: 718-286-2997



Commissioner

Mt. Vernon Office of Consumer Protection

City Hall

11th Floor

Mount Vernon NY 10550

914-665-2433

Fax: 914-665-2496



Commissioner

New York City Department of Consumer Affairs

42 Broadway

New York NY 10004

212-487-4444

212-487-4481 (Spanish)

212-487-4488 (Chinese)

TDD: 212-487-4465

Fax: 212-487-4197

Web site: www.ci.nyc.ny.us/html/dca/home.html



Town of Colonial Consumer Protection

Memorial Town Hall

Newtonville NY 12128

518-783-2790

Schenectady Bureau of Consumer Protection

City Hall, Room 204

Jay Street

Schenectady NY 12305

518-382-5061

Fax: 518-382-5074



Executive Director

New Justice Conflict Resolution Services, Inc.

1153 West Fayette St., Suite 301

Syracuse NY 13204

315-471-4676

Fax: 315-475-0769

Director

Office of Consumer Protection

City of Yonkers

87 Nepperhan Ave.

Yonkers NY 10701

914-377-6808

Fax: 914-377-6811

North Carolina



State Offices

Senior Deputy Attorney General

Consumer Protection Division

Office of the Attorney General

PO Box 629

Raleigh NC 27602

919-716-6000

Fax: 919-716-6050

Web site: www.jus.state.nc.us/cpframe.htm



North Dakota

State Offices

Director

Consumer Protection and Antitrust Division

Office of the Attorney General

600 East Boulevard Ave.

Department 125

Bismarck ND 58505-0040

701-328-3404

Toll free in ND: 1-800-472-2600

TTY 800-366-6888

Fax: 701-328-3535

E-mail: cpat@state.nd.us

Web site: http://www.ag.state.nd.us/ndag/cpat/cpat.html



Attorney General

Office of the Attorney General

600 East Boulevard Ave.

Department 125

Bismarck ND 58505-0040

701-328-2210

TTY 800-366-6888

Fax: 701-328-2226

E-mail: ndag@state.nd.us

Web site: www.ag.state.nd.us



Ohio

State Offices

Ohio Consumers' Counsel

77 South High St.

15th Floor

Columbus OH 43266-0550

614-466-8574 (outside OH)

Toll free in OH: 1-877-PICK-OCC (1-877-742-5622)

E-mail: occ@occ.state.oh.us

Web site: www.state.oh.us/cons/

Consumer Protection Section

Ohio Attorney General's Office

30 East Broad St.

25th Floor

Columbus OH 43215-3428

614-466-8831

Toll free in OH: 1-800-282-0515

TDD: 614-466-1393

Fax: 614-728-7583

E-mail: consumer@ag.state.oh.us

Web site: www.ag.state.oh.us



County Offices

Prosecuting Attorney

Summit County Office of Prosecuting Attorney

53 University Ave.

Akron OH 44308-1680

330-643-2800

TDD/TTY: 330-643-8277 (criminal)

Fax: 330-643-2137 (civil)



Director

Economic Crime

Franklin County Office of Prosecuting Attorney

369 South High Street

Columbus OH 43215

614-462-3555

Fax: 614-462-6103

Prosecuting Attorney

Portage County Office of Prosecuting Attorney

466 South Chestnut St.

Ravenna OH 44266-3000

330-296-4593

Fax: 330-297-3856



City Offices

Department of Community Development

Cincinnati Office of Consumer Services

City Hall Room 126

801 Plum Street

Cincinnati OH 45202

513-352-6146

Fax: 513-352-5241



Oklahoma

State Offices

Administrator

Department of Consumer Credit

4545 North Lincoln Blvd., #104

Oklahoma City OK 73105

405-521-3653

Fax: 405-521-6740

Oklahoma Attorney General

Consumer Protection Unit

4545 N. Lincoln Ave.

Suite 260

Oklahoma City OK 73105

405-521-2029

Fax: 405-528-1867

Web site: www.oag.state.ok.us



Oregon

State Offices

Attorney in Charge

Financial Fraud/ Consumer Protection Section

Department of Justice

1162 Court St., NE

Salem OR 97310

503-378-4732

503-378-4320 (hotline Salem only)

503-229-5576 (hotline Portland only)

Toll free in OR: 1-877-877-9392

TDD/TTY: 503-378-5939

Fax: 503-378-5017

Web site: www.doj.state.or.us



Pennsylvania

State Offices

Director

Bureau of Consumer Protection

Office of Attorney General

14th Floor, Strawberry Square

Harrisburg PA 17120

717-787-9707

Toll free in PA: 1-800-441-2555

Fax: 717-787-1190

Web site: www.attorneygeneral.gov

Senior Deputy Attorney General

Health Care Unit

Bureau of Consumer Protection

Office of the Attorney General

14th Floor Strawberry Square

Harrisburg PA 17120

717-705-6938

Toll free in PA: 1-877-888-4877

Fax: 717-787-1190



Consumer Advocate

Office of the Consumer Advocate

Office of the Attorney General

Forum Place, 5th Floor

Harrisburg PA 17101-1921

717-783-5048 (utilities only)

Toll free in PA: 1-800-684-6560

Fax: 717-783-7152

E-mail: paoca@ptd.net

Web site: www.oca.state.pa.us



Regional Offices

Deputy Attorney General

Bureau of Consumer Protection

Allentown Regional Office

Office of Attorney General

810 Hamilton St.

Fourth Floor

Allentown PA 18101

610-821-6690

Fax: 610-821-6529



Senior Deputy Attorney General

Bureau of Consumer Protection

Ebensburg Regional Office

Office of the Attorney General

171 Lovell Ave.

Suite 202

Ebensburg PA 15931

814-471-1831

Fax: 814-471-1840



Deputy Attorney General

Bureau of Consumer Protection

Erie Regional Office

Office of the Attorney General

1001 State St.

Suite 1009

Erie PA 16501

814-871-4371

Fax: 814-871-4848



Deputy Attorney General

Bureau of Consumer Protection

Harrisburg Regional Office

Office of the Attorney General

301 Chestnut St., Suite 105

Harrisburg PA 17101

717-787-7109

Fax: 717-772-3560



Senior Deputy Attorney General

Bureau of Consumer Protection

Philadelphia Regional Office

Office of the Attorney General

21 South 12th St.

Second Floor

Philadelphia PA 19107

215-560-2414

Fax: 215-560-2494



Deputy Attorney General

Bureau of Consumer Protection

Pittsburgh Regional office

Office of Attorney General

564 Forbes Ave.

6th Floor Manor Building

Pittsburgh PA 15219

412-565-5135

Fax: 412-565-5475



Senior Deputy Attorney General

Bureau of Consumer Protection

Scranton Regional Office

Office of Attorney General

214 Samter Building

101 Penn Avenue

Scranton PA 18503

570-963-4913

Fax: 570-963-3418



County Offices

Director

Beaver County Alliance for Consumer Protection

699 Fifth St.

Beaver PA 15009-1997

724-728-7267

Fax: 724-728-6762



Director/Chief Sealer

Bucks County Consumer Protection, Weights and Measures

50 North Main St.

Doylestown PA 18901

215-348-7442

Fax: 215-348-4570



Director

Delaware County Consumer Affairs

201 West Front St.

Delaware County Courthouse

Media PA 19063

610-891-4865

Fax: 610-566-3947



Montgomery County Consumer Affairs

Montgomery County Human Services Center

1430 DeKalb St.

Norristown PA 19404-0311

610-278-3565

Fax: 610-278-5228



Chief

Economic Crime Unit

Philadelphia District Attorney's Office

1421 Arch St.

Philadelphia PA 19102

215-686-8750

Fax: 215-686-8765



Director

Chester Consumer Affairs

601 Westtown Road, Suite 295

West Chester PA 19382-4991

610-344-6150

Puerto Rico

Puerto Rico Offices

Secretary

Department of Justice

PO Box 902192

San Juan PR 00902

787-721-2900

Fax: 787-725-2475





Department of Consumer Affairs

Minillas Station

P.O. Box 41059

Santurce PR 00940-1059

787-721-0940

Fax: 787-726-6570

E-mail: Jalicea@Caribe.net



Rhode Island

State Offices



Director

Consumer Unit

Consumer Protection Unit

Department of Attorney General

150 South Main St.

Providence RI 02903

401-274-4400

Senior Line: 1-888-621-1112

TDD: 401-453-0410

Fax: 401-222-5110





Consumer Credit Couseling Services

535 Centerville Road

Suite 103

Warwick RI 02886

Toll free: 1-800-208-2227

Fax: 401-732-0250

Web site: www.creditcounseling.org



South Carolina



State Offices

Senior Assistant Attorney General

Office of the Attorney General

PO Box 11549

Columbia SC 29211

803-734-3970

Fax: 803-734-4323

Web site: www.scattorneygeneral.org



Administrator/Consumer Avocate

SC Department of Consumer Affairs

2801 Devine St.

PO Box 5757

Columbia SC 29205-5757

803-734-4200

Toll free in SC: 1-800-922-1594

Fax: 803-734-4286

E-mail: scdca@dca.state.sc.us

Web site: www.state.sc.us/consumer





Office of Executive Policy and Program

1205 Pendleton St.

Room 308

Columbia SC 29201

803-734-0457

Toll free in SC only: 1-866-300-9333

Fax: 803-734-0799

Web site: www.myscgov.com



South Dakota

State Offices



Director of Consumer Affairs

Office of the Attorney General

500 East Capitol

State Capitol Building

Pierre SD 57501-5070

605-773-4400

Toll free in SD: 1-800-300-1986

TDD: 605-773-6585

Fax: 605-773-7163



Tennessee

State Offices

Director

Division of Consumer Affairs

Division of Consumer Affairs

5th Floor

500 James Robertson Parkway

Nashville TN 37243-0600

615-741-4737

Toll free in TN: 1-800-342-6175

Fax: 615-532-4994

Web site: www.state.tn.us/consumer



Deputy Attorney General

Division of Consumer Protection

Consumer Advocate and Protection

Tennessee Attorney General's Office

PO Box 20207

Nashville TN 37243-0491

615-741-1671

Fax: 615-532-2910



Texas

State Offices

Assistant Attorney General

Consumer Protection/ Austin Regional Office

PO Box 12548

Austin TX 78711-2548

512-463-2185

Fax: 512-463-8301

Web site: www.oag.state.tx.us



Assistant Attorney General and Chief

Consumer Protection Division

Office of Attorney General

PO Box 12548

Austin TX 78711-2548

512-463-2070

Fax: 512-463-8301



Public Counsel

Office of Public Insurance Counsel

333 Guadalupe

Suite 3-120

Austin TX 78701

512-322-4143

Fax: 512-322-4148

E-mail: rod.bordelon@mail.capnet.state.tx.us

Web site: www.opic.state.tx.us





Assistant Attorney General

Consumer Protection/Houston Regional Office

Office of the Attorney General

808 Travis, Suite 812

Houston TX 77002

713-223-5886, ext. 118

Fax: 713-223-5821

E-mail: john.owens@oag.state.tx.us



Regional Offices

Assistant Attorney General

Consumer Protection Division/Dallas Regional Office

Office of the Attorney General

1600 Pacific Ave., Suite 1700

Dallas TX 75201-3513

214-969-5310

Fax: 214-969-7615



Assistant Attorney General

Consumer Protection/El Paso Regional Office

Office of the Attorney General

401 East Franklin St Suite 530

El Paso TX 79901

915-834-5800

E-mail: jad2@oag.state.tx.us



Assistant Attorney General

Consumer Protection/Lubbock Regional Office

Office of the Attorney General

916 Main St., Suite 806

Lubbock TX 79401-3410

806-747-5238

Fax: 806-747-6307

E-mail: lwj@aog.state.tx.us

Web site: www.oag.state.tx.us



Assistant Attorney General

Consumer Protection/McAllen Regional Office

Office of the Attorney General

3201 North McColl Road, Suite B

McAllen TX 78501

956-682-4547

Fax: 956-682-1957

Web site: www.oag.state.tx.us





Assistant Attorney General

Consumer P
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#11 Consumer Suggestion

4 Wheel Parts - Pro Comp Tires - Cooper Tires Rip-Off Defective tires - fraud, cover-up, dangerous product, dishonest

AUTHOR: Shawn - (U.S.A.)

My truck came with Procomp tires on it. I have always kept the pressure at 50 lbs as recommended. I am a mechanic and have a compressor at home, so it is not a problem. Last year, I was drivinig down a highway when a tire threw the tread. The tire did not blow out. The tread just spun around the rim tearing up the rear right side of the truck until it completely came off. I almost lost control from the impacts of the tire against the truck. The tire still had 50 lbs of air when I took it off. It had 50 lbs when I had it taken off the next morning for a replacement.



Procomp would not pay for damages from a faulty tire unless I sent the tire to them. I call my insurance and they paid for the damage but asked that I send the tire to procomp for them to look at. Procomp's report stated that the tire was exploded by a sharp object cutting the steel belts causing a blowout. That the tread was thrown off because of no air in the tire because of the blowout. That is a pure lie. The tire did not blow out. They would not send the tire back to me. I was going to turn it into the department of highways. Procomp covered up the fact that their tires are defective.





Almost flipped my truck with my 5 year old in it on the freeway at 70. The tread was kicking the tail end up in the air really bad. Basically tore the right quarter panel off the truck. Even broke the tail light and the bumper.
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#12 Consumer Suggestion

Another Crash from Pro Comp Tire Separation

AUTHOR: Mike - (U.S.A.)

I love to see a shock company make tires



I just got off the phone with a freind that was hauling his Case 580 backhoe to a job and had both front tires just split tread on him. The truck is totaled and the trailer also.



The 580 will need some work. He called 4 wheel parts and they told him that they will not warrenty them due to heavy loads.



He bought the tires because he had a gift certificate at their store some tires. They said they were E rated tires. So he got them 1500 miles later no truck, no trailer, no 2004 backhoe, and no help from their tire warranty.



All I can say is BFG all the way. Never had a problem with the 12 sets I have owned in 10 years.
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#13 Consumer Suggestion

My Pro Comp Tires Seperated On Me As Well

AUTHOR: Brian - (U.S.A.)

I bought a set of Pro Comp ATs, 33x12.50x17, from Discount Tire in AZ. At a bit over 25k miles, the two fronts were developing significant tread separations and the rears were starting to go as well.



Discount contacted Pro Comp and also the manufacturer (Cooper I believe), and neither company would warranty the tires. In the end, with no arguments, Discount stepped up and gave me a 50% trade-in allowance on the full price of the tires towards a new set of BFGs. The tires had been regularly rotated and always run with good pressure on an 01 GMC HD. No more Pro Comps for me, but Discount Tire has a customer for life.
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#14 Consumer Suggestion

Defective Pro Comp Tires, Replaced them at 15K

AUTHOR: Hunter - (U.S.A.)

I bought a set of Xterrains for my Dmax and had nothing but problems. Drifting, front end shakes & tire wear. I pulled them off after 15k. Yes I got them from 4WP. I've had issues with them in the past, but there's no other place to go.. I know better than to buy from them.



They did the lift on my 1/2 ton and they told me 35" tires would fit no problem with this lift. Two days later I crushed the finders. They told me........well most people don't go offroading when they get a lift. I took the manager for a ride and found the deepest ditch I could find to show him the problem. All they would do is buy me a set of finder flares to cover the damage. I was hot.... They really need to get it together...
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