Complaint Review: 42nd Street Photo - NY
- 42nd Street Photo NY USA
- Phone:
- Web: https://www.42photo.com/
- Category: Cameras & Video
42nd Street Photo Bait and Switch. Buyer Beware! New York City New York
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I read the negative Yelp reviews and heard of the sketchy reputation of 42nd Street Photo through my professional connections but I still took the bait. 42nd Street keeps their prices low because they are not Authorized Resellers of the major brands and tend to sell "Grey Market" products.
I placed an online order for a Canon 70mm-200mm EF f2.8 ISii USM zoom. Their listed online price was $1,849.00 and was to come with an "exclusive" 42nd Street cleaning kit. I waited three days after my order was placed to then receive a call asking me if I wanted the US version so that a warranty could be sent to Canon. I assumed the lens was the US version but was told the US version would be an additional $40.00. Call it bait and switch or up-selling but it is questionably illegal. I agreed to the "upcharge" since I needed the lens for an upcoming job. The lens arrived without the "cleaning kit" as I expected.
I registered the warranty online at the Canon website. Let's see if it get's kicked back fro not being a US market product. Update to follow.
Total buyer beware situation.
This report was posted on Ripoff Report on 02/09/2016 09:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/42nd-street-photo/ny/42nd-street-photo-bait-and-switch-buyer-beware-new-york-city-new-york-1286293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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